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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,973 reviews
  • Rated 5 out of 5 stars

    Fine case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are nearly indestructible. Now you can it lets you use the fingerprint reader. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case in the World

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Defender The best case made in the World I have one for every iPhone and iPad I own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very dependable and with Best Buy matching Amazon, a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A proven product, excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a replacement of the same type of Otterbox product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need something quick for a new phone and this works great. Happy I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection for old Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was hard to find. The Staff of my local store found one the same Day

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects phone but allows dust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone saved the screen, but dirt piles up and to clean phone is a pain having to completely remove hard rubber and plastic weekly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Another case for my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these over the years since all I have had is iPhones. The only bad thing is they do not last for me since I work overseas. It seems like the heat is too much for them and I have to replace them every few months so that gets expensive. I wish they would make them for the extreme heat that I am putting them through. I absolutely hate the clip, I have no idea why it was changed but I wish they would change it back.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Ok case but would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this case would be perfect for my phone but I ended up returning it after a couple weeks since I got so irritated off having to take it apart and cleaning the cheap screen protector or the rainbows I would be getting every couple of days. It was not worth the headache. I ended up switching to the commuter case. I was also expecting this case to be white and pink but it is actually pink and cream which looks really nasty on my white iphone5.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall, but too bulky,. The clear screen cover makes the screen look oily and distorts the view. I returned it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Daniel,

      We’re sorry that the Defender case was a bit too bulky for you and that the screen protector was distorting the screen. That screen protector issue is very strange and we would have been happy to have helped out. Perhaps the Commuter case would be a better fit for you as it is slimmer than the Defender. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-se-5s-and-5-black/6667737.p?id=1218770736241&skuId=6667737

      Of course, if you have any questions please feel free to give our helpful Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great case for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy ... worth the money. The Best Buy customer service was excellent as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good investment, especially for a 12 year old boy who slings his phone around in his backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is amazing just like all Otter Box product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product just like all Otter box product.. I would buy another for every device I own..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GRAY OTTER BOX DEFENDER SERIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE CASE !! IT PROTECTS THE PHONE WHEN I DROP IT IN THE KITCHEN ON A HARDWOOD FLOOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for our sons first phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love otter box cases. We've tried life proof but we think the otter box holds up the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection for any smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this item for other phones and I have no complaint at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox case for Apple IPhone's is the best and most reliable case on the market today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox... What else is there to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years regardless of the phone we have, our cases have always been an Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holster feature is great. We'll used at work. Have had an Otterbox defender on all my smartphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case with a built in screen protector for added protection!

    I would recommend this to a friend