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Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 3,973 reviews
  • Rated 5 out of 5 stars

    Case is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the toughest cases I've ever had on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on but a pain to take off great short if your clumsy like me

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Robvarg,

      Thanks for your feedback! We’re sorry that the Defender is being a tad stubborn when you are trying to remove it. We want the case to be secure so that your iPhone is protected but we certainly don’t want it to be like breaking into Fort Knox. Below is a link that will take you to a video that goes over the best way to install and remove your Defender case.

      https://www.youtube.com/watch?v=N3OGf7qeu-0

      Of course, if you have any questions please do not hesitate to give our helpful Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Safe case but too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case provides a lot of protection, but makes the phone too large.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can throw my phone against the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it will be perfectly fine. Only downside is when the outer layer of rubber starts to peel away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case works good. Kinda hard to access ports and switch for mute. Small trade off for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use otterbox on all my phones and ipad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and toughness of the otterbox products.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Big phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is a little more bulkier than I like.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Tweety,

      Sorry to hear that this Defender series seems a little too cumbersome for your day-to-day routine! If you're looking for something that still offers excellent protection, just in a sleeker form, we would suggest taking a peek at the Commuter series. The Commuter is slightly slimmer, and might be more up your alley! Feel free to check it out via the link below, and give our awesome Otters a ring at 1-855-688-7269 with any further inquiries!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-se-5s-and-5-black/6667737.p?skuId=6667737

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with balance production and nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case! Keep's the phone really clean...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product would not use anything different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases none better!! Great deal also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Does exactly what it says it will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case for the iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it, it's expensive. but a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CASE, DOESN'T ALLOW PHONE ITSELF TO SCRATCH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have worn out 4 cases already. Very rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been dropped thrown and never hurt the phone once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theis is my third case. Only draw back is the hinged opening to access the recharging plug eventually breaks off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for my phone but when I dropped clip broke n then was no use to me anymore

    I would recommend this to a friend