Customer Ratings & Reviews
- Model:
- 41171BBR
- SKU:
- 1972006
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.
This summary was generated by AI based on customer reviews.
great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only problem encountered was pickup area is a little confusing
I would recommend this to a friendToo bulky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky, ended up purchasing another case that made the phone look not as big as the otter box.
No, I would not recommend this to a friendHome button tricky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.case prevents home button from operating as effortlessly as when you have no case at all
I would recommend this to a friendUsually a tough case but not for the elderly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for for my dad who is in his 70's and he did research on it and learned how to put it on his phone. However, he could not charge his phone using his Mofi device and did not research how to take it off of his phone so that when he tried to do this, he broke it. For being indestructible, he destroyed it. ARGH
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey bestdaughterever,
We are sorry that this Defender case broke while your dad was taking it off of his iPhone. This is disappointing and we absolutely want to give this another try. When you get a moment please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up as soon as possible!
Best,
OtterBox Customer Service Team
Otterbox - Defender Series Case For Apple® Iphone®
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK product, had another case which hsd cracked. Not a good selection to choose from.
I would recommend this to a friendOk for Iphone 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case works good but was a little hard to open but not enough to cause a problem
I would recommend this to a friendStyle has changed from previous model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Style has changed from previous model. Used to be a rugged rubber button cover over the home button. Replaced by a cheap plastic film. Doesn't protect the button as well as before. Holster is poorly made, keeps breaking or pieces become unglued. Screen cover is too thick. Have to press hard for the keypad to pick up entries.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mike,
We’re sorry that the current Defender for the iPhone SE/5s/5 is not meeting your expectations. We changed the home button area so that people with the Touch I.D. on the SE and 5s would be able to use that function.
That’s a bummer that you are having a bit of bad luck with the holster and that the screen protector is hindering your touchscreen experience. This is not normal and we certainly want to help out. Feel free to give our friendly Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most attractive, but it definitely protects the phone.
I would recommend this to a friend Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have dropped phone in water before for a few seconds and was still good to go
I would recommend this to a friendgreat for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for phone.I tend to drop my phone and have learned I need the extra added protection
I would recommend this to a friend- Pros mentioned:Ease of use
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects well, durable, easy to use. Fits easily into a pocket
I would recommend this to a friend Solid protection but clunky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter Box offers a resilient cover, but is awkward to remove / replace into the holder.
I would recommend this to a friendVery good and sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for the money. A little big and clunky but you get used to it
I would recommend this to a friendIt's good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was terrible. I went to Best Buy mobile purchased then was sent to the big box store to pick up. I was assured it would be ready. At big box store I was told to come back in 3 hours. I made my lady trip there & got the case. Not going back to Best Buy. I would recommend this cover but not this company
No, I would not recommend this to a friendGreat smaller version of IPhone 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller version of IPhone 6. Not as bulky but with all the same features
I would recommend this to a friendVery pleassd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what I was looking for. I would buy this again
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It need to be protected. Little bit more. The ear piece still gets dust in it.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third one in 3 years clip for the phone keeps breaking
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey George,
We're sorry to learn that all of your Defender belt clips have met the same, tragic end! While our cases are pretty tough, sometimes certain parts take more of a beating than others. That being said, please keep in mind that we are always happy to replace any damaged products under our warranty, provided that we still have the appropriate parts in stock. Just give our friendly Otters a call at 1-855-688-7269, and they'll be thrilled to help out!
Cheers,
OtterBox Customer Service Team
Great for keeping cell phone but out the way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, except that cell phone will drop out if not locked into place
I would recommend this to a friendDiscounted Otter Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on sale. No complaints. Store emailed me back very quickly.
I would recommend this to a friend