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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2008 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Case for its reliable protection and durability, ensuring their iPods remain safe. Many users find the case to be a perfect fit for their device, making it easy to install. While some customers would prefer more color options, the majority are pleased with the product's quality and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,007 reviews
  • Rated 5 out of 5 stars

    Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent case and it wasn't very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a great product for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case, it sures its purpose and does its jobs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little more difficult turning the ipod on/off with the case but its better than risking a shattered ipod

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say with this product I am a little disapointed. I purchased this because I was told how great it is for protection. I purchased an iPod and sadly, we dropped it once and the case didn't protect it from breaking. It was an expensive fix to replace. In addition, the small pieces that cover the plugs have ripped off. I may still recommend the case just a bit dissatisfied.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there DSDK,

      We're sorry to hear that you're feeling so disappointed in this Defender series! While our cases are extensively tested to ensure maximum device protection, unfortunately, every time the phone drops it is exposed to a number of different dynamics and angles, some of which are beyond our control. While our warranty does not extend to the Apple device itself, it sounds like your current OtterBox might be compromised, and our friendly Otters would love to set you up with a replacement. Please feel welcome to call them at 1-855-688-7269, and they'll gladly provide further assistance!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product fair quality Corners stretched out for some reason. Had to go to Several locations find product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box defender case is a must for any device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox is a good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last three iPhones I’ve had, I’ve used Otterbox. Didn’t see any reason not to get this one for my dad’s iPod.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is ok but the front cover is plastic and when you hit the home it sometimes doesn’t want to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seem strong like a phone case made by otter. Wish it had more color. And clarified that it fit iPod new ipod

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Bought it for my brother who is working on a fishing boat in Alaska. iMessage is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent case with pretty good protection. But not to easy to install iPod into.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really bulky. It fit the Ipod. I returned the Ipod as it did not work properly.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Deedee,

      Thanks for your feedback! We’re sorry that the Defender was a bit too bulky for your comfort level. That’s a bummer that the iPod didn’t work properly. We will pass your thoughts on to our design team. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    iPod cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protects my iPod but very difficult to make it work while on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Reggie,

      While we're glad to hear that your iPod feels ready to take on the world hand-in-hand with the Defender, we apologize that it's having trouble working seamlessly! This is definitely odd, since we engineer our cases to provide full device functionality as well as prime protection. Feel free to call our awesome Otters at 1-855-688-7269, and they'll be more than happy to hook you up with a brand-new warranty replacement that we trust should give you no such trouble going forward!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good Value for nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed a case previously, found this good value for a tough case for my new iPod touch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button on iPod stop working Apple said it was due to that case, not sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good outer shell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the film plastic that sits over the screen has a loose fit and has to be pressed on to make contact

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there ncik,

      We're very sorry to see that this Defender series is feeling a little loose on your iPod touch! Please feel welcome to call our Otter tailors, and they'll outfit you in a case that has the perfect fit. Just give them a call at 1-855-688-7269, and they'll start up a warranty claim right away!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Does it's job and looks good at the same time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is a sturdy and attractive case which is doing an excellent job of protecting my new IPod.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is ideal for anyone who is on the move or just happens to drop things alot...great investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The rubber stretches with time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the phone remains in mint condition. I wouldn’t consider another case for a phone.

    I would recommend this to a friend