Customer Ratings & Reviews
- Model:
- 43743BBR
- |
- SKU:
- 4896055
Customer reviews
Rating 4.8 out of 5 stars with 2008 reviews
(2,008 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate the Defender Series Case for its reliable protection and durability, ensuring their iPods remain safe. Many users find the case to be a perfect fit for their device, making it easy to install. While some customers would prefer more color options, the majority are pleased with the product's quality and price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sturdy Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent case and it wasn't very expensive.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a great product for the price!!
I would recommend this to a friendRated 5 out of 5 stars
great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great case, it sures its purpose and does its jobs
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 4 out of 5 stars
heavy duty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little more difficult turning the ipod on/off with the case but its better than risking a shattered ipod
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 3 out of 5 stars
A little unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say with this product I am a little disapointed. I purchased this because I was told how great it is for protection. I purchased an iPod and sadly, we dropped it once and the case didn't protect it from breaking. It was an expensive fix to replace. In addition, the small pieces that cover the plugs have ripped off. I may still recommend the case just a bit dissatisfied.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there DSDK,
We're sorry to hear that you're feeling so disappointed in this Defender series! While our cases are extensively tested to ensure maximum device protection, unfortunately, every time the phone drops it is exposed to a number of different dynamics and angles, some of which are beyond our control. While our warranty does not extend to the Apple device itself, it sounds like your current OtterBox might be compromised, and our friendly Otters would love to set you up with a replacement. Please feel welcome to call them at 1-855-688-7269, and they'll gladly provide further assistance!
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product fair quality Corners stretched out for some reason. Had to go to Several locations find product
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otter box defender case is a must for any device
I would recommend this to a friendRated 4 out of 5 stars
Otterbox is a good brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last three iPhones I’ve had, I’ve used Otterbox. Didn’t see any reason not to get this one for my dad’s iPod.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 4 out of 5 stars
A little cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is ok but the front cover is plastic and when you hit the home it sometimes doesn’t want to work.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 4 out of 5 stars
Strong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case seem strong like a phone case made by otter. Wish it had more color. And clarified that it fit iPod new ipod
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 4 out of 5 stars
Nice but bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Bought it for my brother who is working on a fishing boat in Alaska. iMessage is awesome.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friend- Pros mentioned:Protection
Rated 3 out of 5 stars
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent case with pretty good protection. But not to easy to install iPod into.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friend - Cons mentioned:Bulk
Rated 3 out of 5 stars
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really bulky. It fit the Ipod. I returned the Ipod as it did not work properly.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Deedee,
Thanks for your feedback! We’re sorry that the Defender was a bit too bulky for your comfort level. That’s a bummer that the iPod didn’t work properly. We will pass your thoughts on to our design team. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Protection
Rated 3 out of 5 stars
iPod cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protects my iPod but very difficult to make it work while on.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Reggie,
While we're glad to hear that your iPod feels ready to take on the world hand-in-hand with the Defender, we apologize that it's having trouble working seamlessly! This is definitely odd, since we engineer our cases to provide full device functionality as well as prime protection. Feel free to call our awesome Otters at 1-855-688-7269, and they'll be more than happy to hook you up with a brand-new warranty replacement that we trust should give you no such trouble going forward!
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Good Value for nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never needed a case previously, found this good value for a tough case for my new iPod touch
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 4 out of 5 stars
Mixed feelings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power button on iPod stop working Apple said it was due to that case, not sure
I would recommend this to a friendRated 4 out of 5 stars
good outer shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the film plastic that sits over the screen has a loose fit and has to be pressed on to make contact
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there ncik,
We're very sorry to see that this Defender series is feeling a little loose on your iPod touch! Please feel welcome to call our Otter tailors, and they'll outfit you in a case that has the perfect fit. Just give them a call at 1-855-688-7269, and they'll start up a warranty claim right away!
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Does it's job and looks good at the same time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter Box is a sturdy and attractive case which is doing an excellent job of protecting my new IPod.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friendRated 4 out of 5 stars
solid protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this case is ideal for anyone who is on the move or just happens to drop things alot...great investment
I would recommend this to a friendRated 4 out of 5 stars
The rubber stretches with time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But the phone remains in mint condition. I wouldn’t consider another case for a phone.
This review is from OtterBox - Defender Series Case for Apple® iPod® touch 5th Generation - Coal
I would recommend this to a friend


