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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,997 reviews
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Strong case, good for drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice otter box case, I really like clip to hold the phone when I'm out jogging or on 4-wheeler. The case does work with a pop-socket but it DOES NOT work with the wireless charger. I was pretty bummed when realized it no longer charges on my wireless charger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punched for husband who is electrician he dropped it off the top of a windmill and I’m not sure how but the phone didn’t break, only thing that broke was the belt clip part of the otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    no worries

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I get a new phone the first thing I do is purchase an OtterBox Defender Series Case. With phones costing $1,000 these days you have to protect your phone. The only case i'm comfortable doing that is the OtterBox. I've dropped my phone multiple times and the case does what its supposed to. I'm always careful with my phone but accidents happen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    rugged case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at the price of these phones wanted something to protect it, looks like this should do the trick sticks out to protect the curved glass , waiting to see if it works with wireless charger.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 piece construction makes for a every secure fit. The outer shell is rubberized, helping for a secure grip when hold and laying your phone down. Don't forget to buy a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this product for two weeks. I bought the Outterbox to protect my Galaxy note phone. I dropped my new Galaxy on cement this week and the Outterbox did it's job- not a scratch!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for years, they protect your phone without question! But if your phone tends to get hot when charging, go for the Commuter model instead, especially during the Summer

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an otter box before and was very happy with it. It saved my phone from damage many times. The otter box is much cheaper than having the phone fixed or having it replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an Otterbox Defender case for my phone since I had the original Samsung Note. With the Note 8 Defender case not having the plastic screen protector is a great improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Protection not a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback is no screen protector included. Keeps phone protected and belt clip is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great, protective case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my new Note 8! The sides are lower in order to use full screen capabilities, and it is very rugged! My phone has been dropped twice, with no damage at all!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection, awesome box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this box because I work in construction and it provides the best protection. If you don't need a lot of protection I would recommend the commuter case because it slimmer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best case for the Note 8 on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several cases before I purchase this one and I learned the hard way after my screen got cracked up a couple of times with different cases just to find out that not all accomplish what Otterbox do . . . to really protect my cellphone drop after drop without damaging it. I highly recommend this item over the cheap cases, anyway you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Note 8 Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing: there's no screen protection. The Note has Gorilla Glass so this hasn't been an issue so far but it did catch me off guard. I've dropped my phone numerous times and no damage. As with other Otter Box cases I've had in the past, the rubber outer cover eventually stretches a little and doesn't fit perfect after a while. I'm docking 1 star for that, though it does still protect well. The Note pen is easily accessible but well protected. I haven't had issues with the headphone jack but a large plug may not fit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case!! Does not make me feel like I have a desk top in my pocket. Case is thin and very protective. I recently got into a car accident and my phone was fine. thank god!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It's not that I'm clumsy but already on 2 different occasions this case has protected my phone from what otherwise would have been a cracked screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Like the protection it provides.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd case purchased. Like the provided protection. Have dropped phone but no damage to phone. The only negative is that it is difficult remove stylus because of the case.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, was a little worried bout not having screen protector, but hopefully all is good!! Wish they had more color choices but being fairly new didnt expect many.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of Otterbox Defender series cases. Ran across this one at Bestbuy. Love it, sleek design and I prefer the defender series without the screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase for my Samsung phones. Best protection. Otterbox stands by there products!! Also Best Buy has a sale and I got it $40 cheaper than at AT&T!! Win win

    I would recommend this to a friend