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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1322 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Defender Series Case's excellent protection and snug fit, frequently praising its ease of use and high-quality construction. Many appreciate the included screen protector and the case's stylish design, while some find the added bulk and weight to be drawbacks. The positive feedback on protection and design outweighs concerns about size and weight for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,322 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protects great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers the phone and protects against drops. If the clip rotated 90° would make it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said above it does what it is supposed to do, it is tough and durable ,and protects the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection for my Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times, but not to worry, the otter box cover all of the phone, and protects it all the way. Even from water.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has protected my husbands phone from falls and even our kids!!! Great case just a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection and looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Galaxy s4 protection for the phone. Frequently working out in the yard or other things and I feel this otterbox protects my phone from me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 3 phones with three cases all otterbox defenders I don't cheat my phone. No cracks,scratches, or replacements needed after a year+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone case, they break you have to buy a new one.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey rj1997,

      Thanks for the feedback! If the OtterBox breaks we can replace it through our easy warranty. If you have any questions please feel free to contact our helpful Otters at 1-855-688-7269.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very durable and protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift and the person loved. since giving the person the gift they have dropped the phone and the case protected it from any damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for a family with children who like to drop phones andput sticky fingers all over things. has kept m phone in perfect conditoin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I can be a bit clumsy at times, save me a few times

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the phone from my butterfingers; clip a bit bulky - would choose the rugged version without the belt clip next time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, he loves that it fits into his belt clip so he's not digging through pockets looking for his phone. He also loves the camp and orange print. Easy to install the phone into and seems pretty durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    colorful and sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not bulky and came in great colors however some of the coloring is getting dirty and worn and I take excellent care of my cases/phone. Would purchase again - more color combinations and textures would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Incredible case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Otter Box Defender and extremely glad my sales rep recommended I get it! It protects And defends my phone too good!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives the Galaxy S4 the thickness and rigidity it needs to balance the size of the screen. The holster snaps open to allow for a desktop stand, which was a bonus I found out on accident (I thought I broke it). Just open the clip until it clicks in. To release the clip press the top tab on clip. Unless you need this to be somewhat resistant to water, you may want to cut off the flaps for the USB Micro connector and possibly the headphone jack. They are a little awkward when used with some chargers, docks, etc... Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped it multiple times and the phone has never become damaged. Even dropped out of pickup truck onto concrete and all was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case feels secure in my hand. Have dropped my phone no damage or scratches. Great product and would definitely recommend to my friends!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy Duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this case, holding my Samsung Galaxy S4, on my belt. I've found the horizontal position to work best for me, but it rotates to any position you might want. Horizontally, you can more easily remove the phone and case from the belt attachment using just a finger and the phone fits in your hand at just the right angle to move it to your ear to answer a phone call. The case is bulky, no doubt about it. But, as I move around my shop bumping into things, I know I don't have to worry about my phone getting damaged. I do have a concern, and I have not confirmed this. My wife and I have identical phones. She has the Otterbox Commuter case. Her phone seems to have better reception than mine. I don't know if it's the case or not, but that and the color are the only differences.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing Case for my New Galaxy 4! The only part I don't like is the pink get dirty easily but ive dropped my phone many times and my phone is still in great condition

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is A great case. It is very tough and durable and I am a construction worker. I woke Grandstaff that would break my phone all day

    I would recommend this to a friend