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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1179 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Defender Series Case's excellent protection and snug fit, frequently praising its ease of use and high-quality construction. Many appreciate the included screen protector and the case's stylish design, while some find the added bulk and weight to be drawbacks. The positive feedback on protection and design outweighs concerns about size and weight for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,179 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Kept my cracked phone screen safer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to protect my phone that has a cracked screen. I was reluctant to replace the screen and couldn't afford to buy a new phone. So decided to give extra protection, at least so the crack does not get even bigger. So far I am happy with my purchase and this case gives me what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for the person that has the dropsies. Has been put into good use, 3 times already, nothing broken or cracked. Also added the were's my droid app, so we can find it when they lose/misplace phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased the Otter cover, I was getting off a forklift and the lift controls hit my leather case. Well my phone hit the asphalt, bounced and hit the screen again. The cost to get it repaired was $150.00, almost the cost after an upgrade. So I purchased the Otter to avoid this cost again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone cast I ever brought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Case for Samsung Galaxy S 4 Mobile Phones is the best case you will ever own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would repurchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product would repurchase again and recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid alot of money for my cellphone & this was the only thing I wanted to get to protect it. I have already dropped my phone & nothing happened....it protected my phone. I have had other phone cases that when dropped fall apart & than your phone pops open. This......nothing stayed intact!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection and Great Looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with this case. It fits the phone like a glove. It's not bulky. It's very durable and tough. I like the clear protective cover for the front of the phone. I also like the holster that is included with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Tough as nails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for phone, has survived numerous drops without a scratch. I even ran over phone with lawn tractor an found it in clippings pile without a scratch, although I thinnk it was more luck than case it came out unharmed

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, fits perfect to the GS4. Very good protection to the phone. A must have case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases. I've always gotten them, and they have always handled whatever has been done to it. This case was for my wife's phone, and she is clumsy with her phone, and drops it often, but we haven't had any issues with the phone getting damaged while being in the otterbox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Exaclty what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on a lifenuud waterproof case or this one and I think this one suits my needs better. The lifenuud case doesn't have extra protection on the factory glass front so that is why I went this route. It also is nice to set on the dash or console of my vehicle and wont slide around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects My Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to protect my phone. I wanted a pink Otter Box since my last Otter Box was great. This was the only pink one I found that I liked and didn't cost too much. I could have ordered a custom one from their website but it was more money and I wouldn't get my Best Buy points! HA!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case for hard use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for anyone needing protection from bumps, bangs and drops .On your belt it rides high in the holster which makes it very uncomfortable driving. You really need to take it off when driving. Other than that it is very comfortable to wear and easy to get in and out of the holster. Solid protection for you phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically straight to the point protects the phone a bit bulky but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped my phone literally for 3 stories and my galaxy 4 still works great!! Saved me

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I swear by this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT understand why people do not protect their phones. My Galaxy S2 spent it's entire life in an Otterbox. When I removed it from the case, it looked brand new. My S4 is currently protected by an Otterbox, and I believe that everyone should use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product t. Very durable as my grandkids play with my phone a day I feel it is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good overall protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall protection, a little heavy! It is hard to clean on he lighter color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is both functional and nice in appearance. My daughter is very happy with this durable choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case. Dropped phone mutiple times and still no cracks! Best phone investment

    I would recommend this to a friend