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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1179 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Defender Series Case's excellent protection and snug fit, frequently praising its ease of use and high-quality construction. Many appreciate the included screen protector and the case's stylish design, while some find the added bulk and weight to be drawbacks. The positive feedback on protection and design outweighs concerns about size and weight for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,179 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I purchased phone. I tend to drop phone and work with lift equipment so I wanted for added protection. So far I has performed flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable, good feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like their products. Well-designed. Finally supporting the androids and not just the i-Phones. Just got the case for my Galaxy Tab10.1 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    the best protection for new phome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box case is the greatest protection you could ask for formthe new S4. And Otter Box has the best customer service that I have ever experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent case for accident prone people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly break my phone and this case has prevented that so far. Have had it for a few months now and has dropped it a lot already. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent cover for a galaxy s4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover gives you protection and quick access to your Samsung galaxy s4. It also comes in many colors for what each individual wants or likes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone case, they break you have to buy a new one.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey rj1997,

      Thanks for the feedback! If the OtterBox breaks we can replace it through our easy warranty. If you have any questions please feel free to contact our helpful Otters at 1-855-688-7269.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I can be a bit clumsy at times, save me a few times

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Ever Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case stops the cell phone from attaining any damage to it if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, offers the best protection for any phone. Just watch out that overtime the rubber outer case may start to get loose from and deform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    colorful and sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not bulky and came in great colors however some of the coloring is getting dirty and worn and I take excellent care of my cases/phone. Would purchase again - more color combinations and textures would be nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have easily dropped my phone in this case 10 times from about 5to 7feet with no problem. The color is cool too and it matches my powerbeats 2

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    tough case, very durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought case because I needed maximum protection on construction site. So far it has done it's job. Phone has survived numerous bumps and falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protects great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers the phone and protects against drops. If the clip rotated 90° would make it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said above it does what it is supposed to do, it is tough and durable ,and protects the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection for my Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times, but not to worry, the otter box cover all of the phone, and protects it all the way. Even from water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy Duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this case, holding my Samsung Galaxy S4, on my belt. I've found the horizontal position to work best for me, but it rotates to any position you might want. Horizontally, you can more easily remove the phone and case from the belt attachment using just a finger and the phone fits in your hand at just the right angle to move it to your ear to answer a phone call. The case is bulky, no doubt about it. But, as I move around my shop bumping into things, I know I don't have to worry about my phone getting damaged. I do have a concern, and I have not confirmed this. My wife and I have identical phones. She has the Otterbox Commuter case. Her phone seems to have better reception than mine. I don't know if it's the case or not, but that and the color are the only differences.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has protected my husbands phone from falls and even our kids!!! Great case just a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing Case for my New Galaxy 4! The only part I don't like is the pink get dirty easily but ive dropped my phone many times and my phone is still in great condition

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 3 phones with three cases all otterbox defenders I don't cheat my phone. No cracks,scratches, or replacements needed after a year+

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very durable and protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift and the person loved. since giving the person the gift they have dropped the phone and the case protected it from any damage

    I would recommend this to a friend