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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,274 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2pc.hard shell including screen protector with rubber outer sleeve gives this phone the best possible protection for the price. Thought of purchasing the fre lifeproof case but the speaker/mic covers I read muffled sound so this one worked out better. No issues with it, had it for a month already. Knowing the phone itself was water/dust resistant already, the impact/scratch protection was my main concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my dad and he really is liking it. It said that it has helped him out greatly. He has recommended it to his friends and some other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for butterfingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a klutz when it comes to my smartphones. I've ruined too many by dropping them and having a button or pin become bent and unable to close the phone. The otterbox has worked like a dream. I've dropped this thing so many times and it's still good. I get the "Your case is open" memo on my samsung galaxy 5 but other than that, there's no scratches. It's still pristine and for that I thank this company.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put onto phone. Holds up well even when dropped. Not slippery. Has a great grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wish I could take pictures with the clip attached.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a great brand and will stand behind their products. The only issue is that the plastic around the microphone jack is not 100% supported and broke on this one. However, Otterbox shipped us a new one for free. So just something to look out for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits like a glove and definitely protects my phone investment well!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Built well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dad who's a professional truck driver who needs rugged items to hold up to his work environment. This case does the job well. His only complaint has been that the holster doesn't always stay on his belt, hence the drop to 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    excellent case and cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction . Fit and finish is great. Protection from drops is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case because it's built like a tank . I've dropped it from 8th onto concrete and no damage to phone or case. I just wish it had a face cover.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case keeps phone thin and not bulky, can wear it on belt or slip into pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the color of the case was bright. I've had this case for about two weeks and it's starting to discolor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to protect my investment in the Galaxy 5S. Love the phone, love the case. Much easier to connect the charger than when I had an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved My Phone 3 times the First week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stylish, well made extremely durable and much cheaper the buying a new phone. I'm really impressed the way it fits. I dropped my Galaxy S5 3 times and the Otterbox saved it. I would not buy a phone with out one. It seems a little expensive at first, but it's much cheaper than a new phone. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Looks good, rugged, tough. Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. A little big, but all otter boxes are. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good case for a Samsung S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone case broke just before going into Best Buy so this was more or less an impulse buy as I needed a case before I lost my phone. I looked at the cases similar to what I had which was a leatherette type of case, the one that broke was the second one of those. I had heard of the Otter cases and decided to give it a try. At first, it didn't seem to fit but I had the wireless charging back plate on my phone and this case doesn't work with that, no big deal. The case holds the phone securely and it's easy to remove for use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case provides great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was designed for protection and it appears to function extremely well as what it was designed for. It takes the sleekness and "fitability" away from the S5. It use to slide in and out of my pocket like a switch blade, now it's like an elephant through a keyhole. But it was designed for safety, not for speed. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case for my wifes phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps her phone safe from drops and bumps and the pink color is a plus also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter case is good....i bought a case from the Verizon store and the belt clip broke, got a new one and it broke again....I have not had any problems with the otter...very strong belt clip and great drop protection all around!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cell Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cell phone case! I carry on my belt and it allows for quick access and is very stable.

    I would recommend this to a friend