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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,274 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    A bit bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really protect just a bit on the bulky side.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the otter box protects my phone i just think at time it's to bulky but i like the fact that it turns into a stand

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for a teenage boy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 15 year old son who takes his phone everywhere with him. He has gone through 4 smart phones - he drops them and the screen shatters. I have spent a lot of money on phone repairs, screen replacements and professionally installed screen covers that did not hold up to their claims. I wish I would have purchased this case a LONG time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased other OtterBox Defenders for all previous phones. This one fits the phone perfect. Access of buttons is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic screen protector sometimes distorts light on the phone, having a slight rainbow glare effect. It's almost not noticeable when I am using the phone. It could have been the way I put it on, but the volume up button seems to be slightly misaligned, which results in it not working sometimes. It works 90% of the time, and I can always just use the touch screen to adjust the volume. These are the only issues I see with the phone case. I think it's well worth it for the protection it gives me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs as advertised fits phone easy to detach and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for I use Otterbox in the past..he wasn't feeling his phone vibrate with the thickness of the cover so I had to exchange it for something on a slimmer slide for him to feel is S5 vibrate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the construction industry and this case has proven itself time and time again. It handles drops, falls, splashing, and the rubberized case is no slip. The phone can sit on you dash and not slide. I would recommend to anyone looking for a really durable case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Defender Series Case for Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 3rd OtterBox defender I have for my phones. Works great. My only complaint is when using the speaker phone is hard to hear at times as it seems to block the sound. I just turn the phone half way around and can hear what is being said and my conversation can be herd with the person i am talking to. Protects the phone wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case, protects phone well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior protection, not overly bulky, love the color too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and functional this is my third phone I use an otterbox kept my galaxy 4 damage free until recent upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the protection it provides for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great S5 protection, but hard to plug in charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box does offer outstanding protection for the galaxy S5. The galaxy's new design incorporated a rather large charging port that is difficult to get into to start with. The protective design of the otter box adds about 1/4 inch of thickness that surrounds the phone. This makes the charger port much tougher to get into. If you're prone to dropping your phone, the protection is worth it. If not, there are less costly options that will protect your phone, but not as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my otterbox slim design protects my investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover really does protect the phone. It is quite bulky. I wish it was thinner. I am pleased with the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    decent phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case protects my phone well, but the volume buttons do not line up and the case is already starting to wear from being taken in and out of the clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase 2 others for my daughters and they were so pleased, I got me one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case with screen protecter, very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, not too bulky, stylish, love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTION,AND GREAT LOOKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MADE A GOOD CHOICE IN GETTING THIS PRODUCT.FEELS GREAT ON MY PHONE.GOT ONE FOR ME AND ONE FOR MY ALL THUMBS GRANDSON.

    I would recommend this to a friend