Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,274 reviews
  • Rated 5 out of 5 stars

    Great case for active Android user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these cases on my old Android phone and when I upgraded that is the first thing I purchased for it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product, exactly what I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected the Defender series for my new Samsung Galaxy S5 smart phone as I am pretty abusive to my phones. This being my first smart phone I wanted max protection. It was easy to install and the touch scren works well through the clear cover. I have dropped my phone already and the Defender worked perfectly. Buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great phone cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color and fit for my phone. durable, sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only case I will buy. Otterboxes have protected my phone for years and never had an issue. Dropped on out of golf cart , slid along the ground hit a root and not even a scratch on either the phone or case. Will not protect if you drive over the phone. Still won't use any other case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides great protection. I also had one on my older phone and it was dropped about 25 feet from a ladder and the phone was not damaged at all. The only thing negative I have to say is that the clips on my last one broke off several times. I am hoping that the clips on this new one will not break as easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy features and protective shell keeps phone safe and accessible. Only constructive criticism is that the face should have stronger tempered glass material for greater protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Xmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband as a Christmas gift to replace his older iPhone 4s. He loves it and is very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for mommy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 6 month old and he loves to geab my phone. He puts it in his mouth and drops it on the floor on a regular basis. This case has done a great job protecting my phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    in a word 'wow'

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says defender and that's what it does. It envelopes the phone in a cacoon of protection. Against dust, scratches, nicks abs the occasional water splash. So if you're looking for a true vase to protect your phone, look no further than OtterBox - Defender Series Case for Samsung Galaxy S 5 Cell Phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, protects it from everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall case is great, would rather have the back be plastic instead of rubber because it gets dirty easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Instantly appealed instantly detracted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was appealed by the rating and the styling of this case. I liked the fit until I actually got the phone fully charged and started to use it. The screen protector makes a bubble so when your trying to use a touch screen smart phone you either have to push hard (hand fatigue) or ignore half the key commands because you can't press it correctly 3/4 of the time. Wish I didn't get it at end of day or I would have exchanged it day of.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very durable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Samsung Galaxy S3 and now the S5. My phones have always been in them. When I took the S3 out of the case, it looked just as new ad the S5 I had just purchased. Extremely durable and worth the extra money. I'm an iron worker and always carried my phone with me and it never got damaged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camo!! It's last through dropping it several times, even falling from the top of my car.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best case in my mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I've always had an otterbox defender case to keep my phone in perfect condition no matter what phone I've had. It looks a lot nicer than any other otterbox defender case I've previously had. Easily accessible to the charging port. Can't ask for more in a case of this caliber.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my Otter Box Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it short n simple. I love my otter box and would not even use these phones with out one. I Love it. They keep my phone completely safe and dry. If your thinking about a case... this is really the best one on the market. P.s. I chose black because it's easier to hide dirt lol. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really work, but really muffle the sound to hear and also the ringer. It is a trade off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not waterproof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for standard use, but when it comes to taking advantage of the water resistance/proofing it leaves something to be desired. Anytime I even think about taking my S5 near a pool or spa I REMOVE THE CASE. Because the times I've tried keeping it on, I've ended up with water all over the device. Didn't kill it, but made it impossible to use while soaked. Great case for durability, but unusable underwater and AFTER water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and lots of colors to choose from. Charging port area could of been made a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with otterbox. Love them will always use them. When i bought my s5 i did not have a case (dont really like cases) but when my s5 started to get scuffed and scratched (no screens luckly) I purchased this otterbox case. The case itself was expensive but its worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case that is holding up not like the lifeproof case that broke in a couple of months

    I would recommend this to a friend