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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,274 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indestructible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my gf after buying one for my Note 3. These things work, nothing will happen to your phone. They do add a little size but not that bad. Easy to put on and just have to take it off to clean occasionally. I will probably buy one of these for all of my phones from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, easy to put on phone, durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids and my phone has been dropped and thrown countless times. This case is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I have dropped my phone a few times and no problems. The case did it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    amazing but needs a little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I feel like my phone is safe a secure. It's a little bulky but I knew that when I got it. I do feel like the head phone cover is going to break over time from how far I have to bend it back. I also don't like that when moisture gets under the screen protector near the home button I have to open the case all the way for it to dry. Overall a great product and I would recommend having one on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely love the case and the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    again thanks to your customer service for helping me pick out the case I would enjoy having

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually went back in the store after I bought my Otter box thinking I wanted to return it. The salesperson convinced me that I would get used to it and he was right. At first snapping the phone into and out of it was a challenge but became much easier after a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case is extremely durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phone quite a bit. Drop it down the stairs and still no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases..I will not buy a phone if otterbox doesn't make a case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case & computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is for my children for homework, internet and totally fits our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Grate Protection Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to find a better protection product for cell phones than an Otter. The defender, although not water proof provides excellent shock and drop protection. My only complaint is the screen cover has scratched in a couple spots after a year of use, my own fault I guess but it would be great if there was some way to engineer scratch prevention into the product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great standard case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case that protects my phone well. Love the color even though it seems to be marked up pretty easily by other things in my purse. The plastic over the screen is difficult to keep clean as a microfiber cloth doesn't ever seem to remove all residue but that is probably just more of a pet peeve of mine. Dropped the phone a couple times and the case has protected my phone as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is designed for, protection of the device, but is VERY bulky. I don't care for the belt attachment. Too easy for the phone to come out of. Also it will not work with the Samsung Wireless charging back. Phone is too thick with that back cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is always a good case. A little pricey. But they have a good warranty on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great otter box for my husbands phone who works outside and is very hard on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my new Samsung Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Otter Box Defender Series case for my Samsung Galaxy S5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    A great cell phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Otterbox cell phone case for my wife. I had the same case for my Samsung S5 cell phone. When I passed my cell phone down to her, she wanted to add some color. We wanted the "same" case, since it included an integrated screen savor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product at a great price! Only place I could find it was Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits the phone great. It is nice having the buttons covered on the sides.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product, i couldn't imagine trusting my cell phone with any other protective accessory. The amount of money spent on this product to ensure that your phone worth 7 to 8 times the case price is a small price to pay for its guaranteed safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always highly recommend a otterbox for any phone very realiable and strong

    I would recommend this to a friend