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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,274 reviews
  • Rated 5 out of 5 stars

    Otterbox consistant quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had lots of phones and cases. You can never go wrong with Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this case for my friends husband who was in need of a new one. Not only is it an amazing case, but the cashier price checked it for us with amazon and we got it for about $20 less! I wasn't even aware that Best Buy did price matches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Made it better by filing down the tit a little on the holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Otterbox cases for my phones absolutely love the defender series.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design. Easy to hold onto.When it comes down to durability, it's money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and works well. I've dropped it a couple of times and no breakage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Otter Box is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Samsung S5 phone and needed a case for it. I would not purchase anything but an Otter Box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for Samsung Galaxy S5 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Case for Samsung Galaxy S 5 Cell Phones provides excellant protection. The phone is fairly big and needs a good protection device to avoid damage. With the case, it is still very useable through the touch screen and buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for maximum protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys on outer edges don't always connect when clicking on them making it sometimes not easy to type accurately quickly. Otherwise it's okay.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box - great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my daughter's new phone, she dropped it twice the day she used it and it protected her phone from breaking (i assume). saved her phone, saved her from buying another new screen or - heaven forbid, another new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved her case so much we will come back & get more thanks

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be pretty protective. I like that it is easy to hold on to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on phone new design is less bulky and protection is max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Haven't really seen how well it can protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    MilitaryGrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protectors will save you valuable money! I dropped my phone in the case on a Ceramic Tile floor and it didn't even phase it. I had dropped a phone approximately a year ago on another hard surface and it shattered. No worries here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with help from customer service, as I was shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box products and Best Buy always has a great selection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this case although I thought at first I would not. I had trouble getting it open to put on the phone, but resolved that with help from a friend. (The directions are terrible, picutres only,) I have dropped the phone, and the case protected it, All the necessary areas are available. I thought it would feel huge but have adapted to it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does a great job of protecting your phone from scratches but, the only thing I don't like about this case is that dust tends to get up under the screen protector easily so therefore I have to take it apart and remove the dust but overall I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To protect your phone at the cost they are now a days it is well worth the expense. I have all the confidence that unless I forcefully attempt to destroy my phone the Otter Box will protect it from everyday use and abuse that may occur.

    I would recommend this to a friend