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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,274 reviews
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect. Not too bulky but still gets the job done. Screen protector does not show fingerprints. Easy access to headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case to protect my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this case because I heard so much about it,wanted to see for myself, boy was I delighted to see how well it worked

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cover for a phone dropper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who drops phones from roofs of houses this is a great investment. So far my phone have remained safe and sound and in one piece.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Robust case that does not add much bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case with integrated screen protector. Thin, but strong. We have 3 young chidren so our cases need to be strong. This fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Como all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have camo things. So this was.perfect. my son thinms it is cool. I like the fact the whole phone is.protected with this otter box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great on my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product was easy to fit on my phone works great

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Safety first was my instincts because my son clums

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box I purchase is a blessing. Since purchasing it for my son, he has dropped it countless times. He complains it's bulky but, thats ok with me. His phone safety is what matters to me.Mission accomplished

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox. This is the third case I've purchased for different phones. Always protects my phone. And very easy to put on my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection 4 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I have to take off the black case to take pictures

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Superb protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After listening to friends that had broken phones by NOT having protection, I sought out suggestions about "the best" - and Otter Box came up in those conversations FAR more than any other. Glad that I got it !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    SNUG FITTING, AND VERY PROTECTIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Has a very snug fit on the phone. Well made, and very protective product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    keep that so safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few issues with dropping previous phones this is the defense we need to keep it safe. Easy to install and protects screen also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case is an excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has protected my phone from damage from accidental drops and my 2 year old. I would definitely buy another one in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    love the otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had otter boxes for all of the Samsung phones I have owned. All other case previously never even came close to otters

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product, it protects very well . I have kids that use it and so far it’s done a great job

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case to protect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular case is the best thing to protect and preserve an investment like a cell phone that can be quite expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A bit much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's probably a bit much for what i would need but I also think the price is a bit high cause of the name brand, but it is very tough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the otterbox for every phone I get. It is a great way to protect your phone from the weather and from damage if you drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox options are the best on the market and Best Buy usually has a good selection. At first I was told they were in stock then when I got there the blue shirt was busy texting a friend gave a cursory look at the rack and said must be a mistake we're all out. I then went to the service desk and checked where a manager was able to find them on a special display rack. I almost left without purchasing it because the careless blue shirt mislead me. So thankful I double-checked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice. Easy to work with and convenient to use.

    I would recommend this to a friend