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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,274 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protected my phone from drops and keeping it safe

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox are made well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other OtterBox protectors and this one is the same quality but the price has come down.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection for the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for protection of the phone. However, the biggest drawback is the fact the cover partially blocks the speaker and distorts the transmission. I have replace the otterbox 3 times and still have the problem. Presently I am looking for another devise to protect my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    so far so good I will know more in a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far it makes the phone feel like I won't break it and it is easy to see being orange..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great looking cade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case, have dropped phone a few times and no scratches or breaks. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed max protection with access to all phone functions. Great holder with belt clip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just good. It's great if you do not work in a warehouse setting biggest issue is the dust getting through

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Chelly,

      Thanks for the feedback! We’re sorry that dust is sneaking its way past this Defender’s perimeter. This is not typical and we would love to help out. Please give our helpful Otters a call at 1-855-688-7269, and we will be happy to get you set up with a warranty replacement.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Teen proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son. Sure does a good job protecting the phone of a teenager.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is huge but I have dropped phone a bunch of times and stayed secure thanks to the cas

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    only protection I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box. It is definitely my favorite for reliability. I had issues in the past with rubber loosing its integrity, but not with my SG5. They must of reinforced it for greater value. It is perfect now. Price is high but definitely worth protecting your investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case but it's a little big for me. Volume and power buttons work good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Hard case cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects it from braking and if it falls the phone does not get any damage to it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, solid and durable. Provides value and protection for your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very sturdy, awkward to access charger port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all otter boxes, this seems sturdy. Easier to get on than others I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a bit bulky with the case but the protection it provides is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Otterbein for kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really like this Otterbein and the color dependable for child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned an Otterbox , this will not be my last one. Very happy with my selection and where I bought it. I had issues with the first one and Best Buy without hesitation helped me with a trade out. Even one of the Managers assisted me!! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    fits great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox protects you phone much better then the rest. Tried and proven.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product to protect against day to day wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged tough on falls. Really protects against daily wear and tear.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case. Just wish it where less bulky. Makes my phone look huge.

    I would recommend this to a friend