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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,274 reviews
  • Rated 5 out of 5 stars

    otter box is good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my changeover to my new samsung phone went very well. the associate that handled my purchase was very knowledgable and had few problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many otterboxes for many different type phones. This is not their best case I've had very very cheaply made the plastic doesnt click together well. Doesn't cover the home button of my galaxy like it does for iPhone either, and the hole in the plastic for access to the home button Is very crooked making it look very cheap. I have Used otterboxes for a long and a little disappointed in the defender these days would have liked to see better quality for 50$ unfortunately not many cases to choose from unless you go to life proof or to otterboxes waterproof case which is the only reason I'm putting would recommend to friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for my every day use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. The price for this item was so reasonable that I wish I had several phones to buy several cases. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought less expensive versions of cell phone covers, to only have them break. This product is much better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super, hubby loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just brought hubby up to 21st century with his new phone, he loves it and I am so happy to see he is getting the most out of it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides protection that I need for my phone. The only issue that I have is that sometimes the volume control buttons are hard to push with the case on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case. I like the fact that its compact and can fit anywhere without being uncomfortable in the pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Look and Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought this case will be bulky as it was on my previous devices but for the S5, it's not. I am quite surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for protecting my EXPENSIVE new Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using DEFENDER series Otter Boxes since I can remember. They continuously save my phone from frequent drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S-5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at hand... It's been 2 months and I love my phone... This is a phone I would recommend over the iPhone...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My otterbox case does not fit my phone that well..the place were you plug in your charger cord does not stay closed..so don't like it..

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Lisser,

      We’re sorry that the charge port door on this Defender case is not staying closed as well as it should. This is understandably disappointing and we definitely want to rectify this abnormal dilemma. Simply give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement lined up!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    dont leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use a case with my phone and have always used otter boxes. Otterbox it great with warrenty if it breaks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great for fall protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that this comes with a belt clip and that the case is durable however it would be appreciated if more color options were avaliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have had difficulty putting these on previous phones I had it put on when purchased. Much better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong morphia for my phone but loved the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case did not fit my phone. It was not available for the Galaxy S7. It did not fit the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at other retailers product and pricing we discovered best buy they got our sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's s5 and he likes the case. However, it does not seem as sturdy as some of the other cases from Otterbox that he has had before. Overall a good case tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy s5 otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty indestructible I use it a lot. My kids play with my phone a lot so I would say its kid proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved me more than once ! I had to get another one because my belt clip broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then s4 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s5 rubber is much firmer then the original s4 otter won't stretch out like previous s4 and s3 did

    I would recommend this to a friend