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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,274 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad had this case before and bought another because he broke his clip on the old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox - Defender Series Case for Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is well contructed and the outer rubber sell has been improved from the old models that start comming off after a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got an excellent price on this particular bag and it was just what we need for our Sony dx 300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one in the past and dropped my phone from scissor lift about 18 ft up. Not a scratch on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker's there were great help me find all my phone assesories and install everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale, excellent product for the price point, would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fits perfect....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint access still works... fits great....waterproof...worth every penny....buy it!!!!##!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fpr my wife. She isnt an otterbox kinda girl. But she endes up loving the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was expensive but love the real tree cammo and with orange trim I can find it in my bag/purse

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case. Protects the as it should. But the clip breaks to Easley. I've purchased 3 i the past year and half

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi geelo520,

      We’re glad that the Defender is taking care of your Galaxy S5. We’re sorry that the clip has broken a few times. That’s a bummer that you have been purchasing new ones this whole time. We can easily replace those through our warranty. If you ever need help with your OtterBox please give us a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the belt clip needs to be more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Phone dropped several times and not hurt once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has worked well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has protected myphone from water, and drops from over 8 feet onto concrete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described on product packaging. Installed by Best Buy Geek Squad team member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and protects the phone well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would buy another one for whatever phone i have. I plan to purchase more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    probably not for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is stylish. I find it looking neat compared to others. But my galaxy 5 does not properly fit. It is a tight squeeze, but within a day, my phone has shifted enough to where the volume buttons barely work. It is a difficult case to take apart and put back on. Also, there is a hole on the screen cover around the home button that easily lets in water. Which will tamper with the screen until it is dry. I will try a different case once this one has seen its last day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised, so great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you all know about this brand, is promising... is good, is about safety for your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and colorful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't have to use the traditional black case. Otterbox comes in a variety of colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox design I would say are really durable, nicely fit on my Samsung Galaxy phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. It doesn't get the phone too hot to where it over gears like some cases

    I would recommend this to a friend