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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,274 reviews
  • Rated 4 out of 5 stars

    Otterbox is a must have case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otterbox and always will. Their warranty is amazing and customer service is A+++!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cumbersome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish someone would create a case that is not so thick.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Clunky, cumbersome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this case provides lots of protection, but I'm not in combat and don't need that much protection. I ended up returning the phone and OtterBox to Best Buy and purchased the same phone from a Verizon Wireless store, but I bought a slimmer, easier to use case to carry it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it is an ok case for the price nothing special

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good case although pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spend the money on the case and save the monthly charge for a phone replacement warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It keeps the phone in the case secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my Phone a few times and kept it safe and secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case, but the silicone shell gets dirty a lot. Other than that good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very drop proof i dropped my phone about 3 times and the phone still looks brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product its a little hard to get on and off but its very well made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great, but the belt clip will wear out after about a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done good so far. But could use a better part for the battery charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box. Wish there were more colors. Other than that it's wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for my new Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice, its not slippery. Is a little hard to put on & take off though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy s5 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case they are shock proof when you drop it but I don't drop mine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement case after getting good use out of the last one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty much does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with it, is the charger plug cover broke already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lexi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKED WELL UNTILL CASE BROKE good thing about it Life time warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected from Otterbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome. It is a tough case. It isnt waterproof though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case to protect my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone case but takes a little to get it on correctly,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced, but the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone case/ protector hands down, but way overpriced.

    No, I would not recommend this to a friend