Customer Ratings & Reviews
- Model:
- 42302BBR
- |
- SKU:
- 4673005
Customer reviews
Rating 4.7 out of 5 stars with 1274 reviews
(1,274 customer reviews)to a friend
Customers are saying
Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good Case for S5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case works well for my son's S5 but the plastic screen gets dirty underneath a lot which frustrates him.
This review is from Otterbox - Defender Series Shell Case for Samsung Galaxy S 5 Cell Phones - Citron Green/Slate Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
how big can you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.as cases go its a good case, but it really did make an already very large phone way to big. wish it was a bit more thin.
This review is from Otterbox - Real Tree Defender Series Case for Samsung Galaxy S 5 Cell Phones - Max 4HD Blaze Orange
No, I would not recommend this to a friendRated 3 out of 5 stars
It makes it hard for other people to hear you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Galaxy S5 which its great but people have a hard time hearing me speak.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi linamedina,
We’re sorry that this Defender is making it difficult for people to hear you. This is not at all normal and we certainly want to get to the bottom of this problem. As long as there isn’t any debris blocking the microphone port people should be able to hear you loud and clear!
Try removing the phone and make sure there is no problem when the case is not installed. If there isn’t an audio issues without the case then reinstall the case and check if there is any improvement after the re-installation.
If the problem persists please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement arranged for you.
Best,
OtterBox Customer Service Team
Rated 3 out of 5 stars
Very pink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is fine, I just wish there was more color selection available.
This review is from Otterbox - Defender Series Case for Samsung Galaxy S 5 Cell Phones - Neon Rose
I would recommend this to a friendRated 3 out of 5 stars
it's a good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter boxes arebusualky bulky but I felt this case was too bulky
This review is from Otterbox - Defender Series Case for Samsung Galaxy S 5 Cell Phones - Neon Rose
No, I would not recommend this to a friendRated 3 out of 5 stars
great protective case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and serves its purpose. I would highly recommend to a friend
This review is from Otterbox - Real Tree Defender Series Case for Samsung Galaxy S 5 Cell Phones - Max 4HD Blaze Orange
I would recommend this to a friendRated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well. Not much to say than that it's what they described.
I would recommend this to a friendRated 3 out of 5 stars
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color was a bad choice, gets dirty fast and hard to keep clean.
This review is from Otterbox - Defender Series Case for Samsung Galaxy S 5 Cell Phones - Neon Rose
No, I would not recommend this to a friendRated 1 out of 5 stars
First and Last Purchase on Best Buy Marketplace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong product arrived. Bad first impression with service
This review is from Otterbox - Defender Series Shell Case for Samsung Galaxy S 5 Cell Phones - Citron Green/Slate Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
great case, gets dirty easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was a pink and black camo to blend the dirt.
This review is from Otterbox - Defender Series Case for Samsung Galaxy S 5 Cell Phones - Neon Rose
I would recommend this to a friend- Pros mentioned:Case quality, Protection
Rated 5 out of 5 stars
Best fit for my phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case might as well be bullet proof! When I first bought my Samsung Galaxy s5 I had to adjust to the size of the phone itself. I like that OtterBox provides a great quality case. I have dropped my phone a few times and the case has kept it well protected. The color is neon, as in, it's bright! The color on the website looks darker than it is in person. Great case!
This review is from Otterbox - Defender Series Case for Samsung Galaxy S 5 Cell Phones - Neon Rose
I would recommend this to a friend Rated 2 out of 5 stars
muffler the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People on the other line could not here me had to take the case off
This review is from Otterbox - Real Tree Defender Series Case for Samsung Galaxy S 5 Cell Phones - Max 4HD Blaze Orange
No, I would not recommend this to a friendRated 5 out of 5 stars
Lives up to it's name
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had an experience with how durable the OtterBox defender series is. I was leaving a Burger King and had placed my Samsung Galaxy S5 on the roof of my car so that I could look for something in the back seat. When I got in the car I drove away down the highway. After a half mile or so I received a call and answered the call through my stereo system. After the call I looked on the passenger seat for the phone which is usually where I have it when driving. I did not see it on the seat. The dash said "No paired phone found". I had another cell phone with me so I called the number and did not hear it ring so I made a U turn and went back on the highway, making still another U turn to go on the other side. As I was driving along I found it laying on the road in the slow lane. I stopped my car on the shoulder and put the 4 way flashers on, cars were heading right for it. I was able to retrieve it and it had been run over a few times but other than a few dings on the plastic edge of the Otterbox frame around the screen and a few tire marks on the back all is well.
I would recommend this to a friendRated 1 out of 5 stars
the screen scratches really easy on this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I`ve used the otter brand on many of my different phone but the screen on the one for my Samsung is not what it was on my iphones it scratched the first day..
This review is from Otterbox - Real Tree Defender Series Case for Samsung Galaxy S 5 Cell Phones - Max 4HD Blaze Orange
No, I would not recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Bulk
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this otter box for my sons Galaxy phone. He has dropped a few times and nothing has happened to the phone. It is a bit bulky but as long as it protects the phone the job is being done.
I would recommend this to a friend Rated 1 out of 5 stars
would NOT work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using the protective screen cover my new Samsung S5 would not recognize my fingerprint
No, I would not recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Bulk
Rated 4 out of 5 stars
Overall Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case does exactly what it says it will do: it protects the phone and keeps it from getting dinged up. However, it is on the bulky side, which can get frustrating if you are not used to it.
This review is from Otterbox - Defender Series Case for Samsung Galaxy S 5 Cell Phones - Plum Punch
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Protects the phone well against drops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of this case and it protects the phone well from drops. However due to the light color (I got the purple) I was disappointed when the dye from my jeans rubbed off on it and it will not come off. That is not the fault of the case though. I will only trust otterbox with my phones and they are guaranteed. My son's came apart after about 6 months. He emailed them and sent photos and they replaced it without issues. Our phone get dropped often and have always been protected with this case. Provides worry free protection. Even Teen proof.
This review is from Otterbox - Defender Series Case for Samsung Galaxy S 5 Cell Phones - Plum Punch
I would recommend this to a friend Rated 4 out of 5 stars
Great case but flawed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this case for a little while now, so this is not a first impression, but an experienced review over time. At first I thought the case was great - sturdy build that will protect my phone from drops, water, or anything that's thrown at it. After a couple weeks I would learn that the protection is that great, but there were some flaws in the case. The screen protector is built right into the case itself and is not replaceable, nor can you order just that one part from Otterbox. The screen gets scratched very easily and just can't be avoided- the alternative is to cut the clear part out of the case and use a normal screen protector after. There also is a problem with the power button. Sometimes it just doesn't connect with the button on the phone and you have to kind of manipulate it to work. This may not be as much as a case flaw as the button on the phone is very small and flush, but it is annoying and I think Otterbox could have done a better job with that.
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Great look, great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my previous experiences with Otterbox, it has always done what its suppose to; protect the phone from the elements and falls. In the past the soft shell would stretch out-of-shape when removed more than a few times. They have definitely changed that and improved on the way the soft shell fits over the hard shell as I put it through its paces. The design is beautiful and definitely looks great. Although the orange hard shell makes it a Lil easier to spot if you lose it I'd prefer a darker color bit that's just me. The headphone jack could be a Lil easier to access but not without taking away protection so no complaints there. Overall, definitely worth the buy.
This review is from Otterbox - Real Tree Defender Series Case for Samsung Galaxy S 5 Cell Phones - Max 4HD Blaze Orange
I would recommend this to a friend




