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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

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96%
would recommend
to a friend

Customers are saying

Customers value the Defender Series Case's excellent protection and appreciate its ease of use and good fit. Many find the case to be of high quality and well-priced, although some mention bulkiness as a drawback. A few customers expressed concerns about the built-in screen protector and the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,051 reviews
  • Rated 5 out of 5 stars

    Great otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Otter Box Cases and I would recommend them to anyone. I will not own a phone without one. As far as I am concerned I am a life long customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for people that put your phone anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put my phone in my purse or in my bookbag. The case is strong enough if I drop the bag or if someone steps on it the phone is still in A1 condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great, dependable, rugged case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe the otterbox defender case is second to none. Worth the extra $$ over purchasing a cheap case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Letterbox is the best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously used otterboix. When the old one was torn, otterboix replaced free, only charged 2.99 for shipping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, easy to put on, does the job. Would always choose this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid case to protect an expensive phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case because I needed something indestructible. This case has left me with no complaints. Confident it will stand up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect your phone. Not bulky. Still able to use my wireless charger, but I do have to turn the phone sideways to do so

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection, poor acoustics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually a raving OtterBox fan. This time I am disappointed. Purchased this one with my new Samsung S6. Soon noticed problems with echo-type feedback on phone calls, mostly noticeable to those that were talking to me. Took both phone & OtterBox back to BestBuy & worked with salesperson to determine cause. Turns out, if you open the access plugs on the base of the case, the echo problem disappears. Can only speculate that acoustics of case allows sound feedback thru the S6 microphone & by opening the access plugs, it changes the accostics enough to prevent the echo-feedback. BestBuy would not allow return of either OtterBox or S6.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi FUELTIMER,

      We’re sorry that this Defender is giving you feedback issues. We want to help you out with this unusual situation. You should not have to open up the port doors to use your phone. Please call our helpful Otters at 1-855-688-7269, and we will be happy to troubleshoot and, if needed, set you up with a warranty replacement.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative about this cover for me is that you have to push the power and volume buttons a little harder because they are covered so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my wife's new Samsung 6 phone, do to I have on for my Samsung 5 phone almost 2 years ago. Protects the phone perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried everything from hard aluminum cases (which degrade the cell signal) to those water proof cases (which need special adapters for the headphones). The OtterBox stands up to my heavy duty needs (like leaving it on the car or dropping it 6' to concrete) while still allowing me to plug in my headphones and receive signal in remote areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and craftsmanship. Very sturdy and has protected my phone from those dreadful drops. Improved belt clip from previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!!!! Otter box makes the best case's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and I bought one for my father in law. He love his case. I always by otter box because it's made tough and built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is awesome, even price matched the case i found else where and gave me a great deal! This case is worth every penny! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for your Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these for my old Galaxy S4 and really liked it. So when I had to get a new Galaxy S6, I bought this case at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Used it at a family wedding. It took excellent long range pictures and videos. Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic like every other otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox is awesome . They keep getting better and keeping the phone as close to the same thickness without sacrificing protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic job of protecting the phone from damage. Sleek, not too bulky. the light color requires cleaning more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graet looking Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Looking Case. Lightweight yet strong. Works well with the wireless charging capabilities. Don't loose this in a corn field!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the otter box for all phones just like having insurance it's worth the money.

    I would recommend this to a friend