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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

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96%
would recommend
to a friend

Customers are saying

Customers value the Defender Series Case's excellent protection and appreciate its ease of use and good fit. Many find the case to be of high quality and well-priced, although some mention bulkiness as a drawback. A few customers expressed concerns about the built-in screen protector and the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,051 reviews
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case have no problem with the case. Overall good quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    very dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    withstands a beating and construction work and kept dirt out

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use otter box for my phones. Good quality case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survives my Mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop things... a lot. This case is definitely worth the money. It has even protected my phone when the phone flies out of my hands and smacks itself into a wall then crashes to the floor like the iconic Kool aid-man! OH YEAH!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 2 out of 5 stars

    otterbox has better cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterbox has better and newer cases try out there website.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Nice case, but color is misleading.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone case but didn't want to spend a lot. I found this for a good price, but when the product arrived, it was bluer than the photo. I ended up taking it back because I decided I wanted black, but the case itself is very nice and protective.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi ZmbRzr,

      We are sorry that your first Defender case was not exactly the shade of blue that you had in mind. We’re glad that the black one is more to your liking. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will protect from dropping but not very nice looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I am amazing at dropping my phone and cracking screens like it's cool. So far I've dropped it a bunch and the screen is still alive. I did Crack of my phone the back somehow. Not sure when or which fall or bounce caused it but it isn't disrupting my phone capabilites. But the front is good to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of otter box cases but this one is thinner and still gets the job done.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Rusty,

      Glad to see that we’re seemingly turning your view of our products around some. We are always looking for ways to streamline the designs of our cases while still offering maximum Otter protection, so we appreciate the feedback that we’re on the right trial with the people who matter the most – the one’s using the stuff! If you ever have any questions or concerns, give us a shout at 1-855-688-7269, and we’ll always do our best to help!

      Cheers,
      OtterBox Customer Service Team

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Protection at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always drop my phone, but I had one of these on my old S4. When I upgraded to an S6, I looked no further than this case. Haven't had any issues, and when I dropped it on a corner there was no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Otter Box! It's saved my phone multiple times! I'm a busy mom of 3 and my youngest loves to play on my phone, it's a great peace of mind when she drops it knowing it can take a beating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope that it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended because I dropped my phone twice. There for this is my 3rd phone. Other protection shields didn't work. I paid $ 40.00 for the protection shield, and it was a waste of money . The Otter box will hopefully provide protection. It is lightweight and nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definate need for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box has saved my phone many times. I don't believe my phone would still be going strong if it weren't for the Otter Box cover. Definate a great purchase for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like my case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would recommend it to anyone worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a good product for any smartphone and tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend since she broke her screen 2 times within the last month, this case rules! She loves it and it works great! Such a great buy at Best Buy! Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not too happy with it right now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it is the product or the its just me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Cindy,

      Not exactly sure what kind of trouble you are having with your OtterBox experience, but we are certain that we want to do everything we can to help! Please feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll see what can be done to turn things around for you!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    GOOD CELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT STILL FREEZES ALOT BUT WILL DO, I LIKE THE CAMERA

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is durable and helps to protect from breaking phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam a carpenter and my job is physical. I have dropped phone 15 ft from a ladder,cut lumber saw dust everywhere my phone is perfectly fine and clean when i take case off.

    I would recommend this to a friend