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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

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96%
would recommend
to a friend

Customers are saying

Customers value the Defender Series Case's excellent protection and appreciate its ease of use and good fit. Many find the case to be of high quality and well-priced, although some mention bulkiness as a drawback. A few customers expressed concerns about the built-in screen protector and the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,051 reviews
  • Rated 5 out of 5 stars

    It's a otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is rough on his phones. This brand of case is the only one that last any length of time for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Case for Samsung Galaxy S6 Cell Phones is a great product and works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you could drop your phone out of a 2 story building onto concrete and it would survive in this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I purchased a smart phone I dropped it and broke it the second day. Otter box is a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the otter box since we got this style phone and have had great luck with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quality at an even super price.always look for the deals at Best Buy and am never disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, and very durable. Every time it's been dropped or bumped, it's fully protected my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone case, lasted

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this for the phone at the time, but it wore out after about a year and a half. The rubber starting curling at the phone's edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every phone should have one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more worries about dropping your phone and breaking it! Durable and long lasting case at last!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most reliable phones i have had. Takes great pictures and no dropped calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies great in the beginning. All Otter boxes I have had over time, eventually the rubber case expands and becomes unusuable About 1 to 1 -1/2 years of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone case - excellent sale price....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new case for his Galaxy S6, he really liked the camouflage print and safety orange on this one. It was also on sale - Thanks Best Buy...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a four star because I was expecting the case and holster to be the same color but the holster was black. Although it serves its purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 3 out of 5 stars

    tough-ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is good. the silicon starts to stretch around the camera and corners, and the belt clip breaks easily

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Itguy,

      We’re sorry that the silicone is stretching and that the belt clip has acquired some damage on this Defender case. This is a bummer but thankfully we can easily replace your compromised case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be happy to get a warranty replacement set up as soon as possible!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Case is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's held up great. Had use this for months now it's actually on a teenagers phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cases for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was for my husbands phone! Only kind of case he uses! Rugged and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Screen gets dusty easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keeps the phone safe, but it needs to be taken off and cleaned as dust gets behind the protective cover.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jen1808,

      That’s great that the Defender is taking care of your Galaxy S6! It is strange that dust is somehow sneaking underneath the screen protector though. We are sorry that this is happening and we definitely want to help out. Please give our friendly Otters a call at 1-855-419-7417 so that we can collect a few more details and we will be happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great and bright, I will only buy HTC phones. I'm never disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of OtterBox products. This is definitely my go to case for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very strong hard case good for any phone. I would tell friends about this purchase

    I would recommend this to a friend