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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1051 reviews

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96%
would recommend
to a friend

Customers are saying

Customers value the Defender Series Case's excellent protection and appreciate its ease of use and good fit. Many find the case to be of high quality and well-priced, although some mention bulkiness as a drawback. A few customers expressed concerns about the built-in screen protector and the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,051 reviews
  • Rated 5 out of 5 stars

    Very durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable but not overly bulky or heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case for construction type jobs. Very impressed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great dropped phone plenty of times very durable

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Felt nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox didn't work well with a screen protector I previously purchased.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Puff,

      We’re sorry that the 3rd party screen protector is not working well with the Defender case. We do not recommend an additional screen protector with the Defender as it already has one built in and it wasn’t designed to work with another one. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great cover for my husband's phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camo is my husband's favorite, durable, easily accessible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several OtterBox covers over the years for various phones and have found them durable and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone doesnt fall out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be durable. A little uncomfortable while sitting down. Phone fits well and no problems with it falling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly suggest you get an otterbox.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice case for my husband who is ruff with his stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job protecting the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a great brand and does what it advertises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what it is designed to do very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only phone clip I havent broken off of my belt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and durable product. Keeps my phone safe!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender OtterBox is great and offers security

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    screen is not clear shouldnt have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product doesnt need the screen other than that it ls good

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Sturn,

      We’re sorry that the screen protector on this Defender is not clear. This is not typical and we honestly want to get more details so that we can help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can! If needed, we can easily get a warranty replacement arranged for you.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to reach icons on side of phone, easy to remove to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have the product has been very dependable no problems with it stiil in good shape

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job but over time will show wear and tear along with dirt. clean as needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well except for the fact that you have to remove the Kindle to take pictures.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    not good for first time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to big for phone makes phone look too bulky ......

    I would recommend this to a friend