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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 2872 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,872 reviews
  • Rated 5 out of 5 stars

    I'm a very satisfied BestBuy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a very satisfied BestBuy customer with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a very satisfied BestBuy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a very satisfied BestBuy customer with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped S8 phone twice-case dimissed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case like all Otter box cases I've owned lasts and laughs at the phone drops I've had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband has been looking for a good case and a belt clip and he got both in this case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and durable case. I use it for work at construction. Dropped it and no damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. I have had no problems with it. Love the swivel feature. Feels durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, especially for first time user. Case is sturdy and protects phone very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for over a year. No issues, even after dropping phone a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son's phone. He is 12 and he still hasn't been able to break it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has always liked Otter products and he enjoys this as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTER BOX is the best. I have had this type of cases on different phones and otter box works 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With cases you get what you pay for. In this case is worth every penny and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone cover ie easy to put on your phone but has no protection for the infinity screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying Otter Box phone cases since the Galaxy S4 and I haven't been disappointed yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchase this item for my phone but not enough one years it broken but i can replace are new one from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case for the galaxy S8

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case, otterbox has always been a great investment for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case if you drop your phone a lot or have kids that like to play with your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it came with a screen guard but it does help keep the phone's back protected

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Melymel,

      Our apologies that you're feeling a little apprehensive about the Galaxy S8 Defender series! We deliberately decided to not include a screen protector on this version to provide the best experience for our customers. Rest assured, the unit is still just as protective as ever! However, if you have your heart set on additional screen protection, we would recommend our Alpha Glass, which is cut perfectly to fit with your Defender. Check it out by clicking on the link below, and feel free to call our Otter experts at 1-855-688-7269 with any follow-up questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 2 out of 5 stars

    Didn't protect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone fell and hit the pavement in the reinforced corner and it cracked the screen on my brand new S8. Very upset!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Medic,

      We are truly sorry to hear that your Galaxy S8 took a spill and emerged with a damaged screen while under the vigilant protection of the Defender series. We understand how upsetting this must be, and we are disappointed that this recent experience does not reflect the commitment that we have to providing the best protection possible to limit such frustrating outcomes.

      We test the Defender extensively to ensure that it provides maximum protection, but unfortunately, every fall is subject to unique circumstances, some of which are beyond our control, and we are unable to guarantee that absolutely all risk will be eliminated through the use of our products. Although our warranty is not transferable to the Samsung device, we would very much like to offer you a new OtterBox in the event that your current one was jeopardized in the incident as well. If this sounds like an option that you would like to pursue, please feel free to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to help you proceed.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good case. However I am disappointed this Otterbox Defender series does not come with the built-in screen cover.

    I would recommend this to a friend