Customer Ratings & Reviews
- Model:
- 48666BBR
- SKU:
- 5773812
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.
This summary was generated by AI based on customer reviews.
Sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this before. Good product. No complaints.
I would recommend this to a friendGreat Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a screen protector, but overall sturdy.
I would recommend this to a friendDefender Series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New design no longer has the glass shield protection
I would recommend this to a friendNot quite enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still requires separate purchase of screen protector
No, I would not recommend this to a friendGreat Cell Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone fits great can even see the edge of the screen
I would recommend this to a friendDecent case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No screen protector don't feel phone is protected.
I would recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As long as you don't drop your phone the wrong way
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is a great company and has great products.
I would recommend this to a friendScreen protector is an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually always have an outer Box on my case put my S8 is the 1st phone I've had with curved edges and the screen Protector is right against the edge of the case causing one side to lift up because of this I don't change cases as often as I'd like to
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Pcharles,
Sorry to hear that you're feeling slightly let down by the Galaxy S8 Defender series! We intentionally designed this product in order to offer the best possible access to the curved infinity display. Unfortunately, we are unable to test our products with any third-party accessories, so we cannot guarantee that this case will be 100% compatible with any screen protectors other than our own. As long as you're using the unit in conjunction with our Alpha Glass screen protector, the two pieces should fit together seamlessly, but if this is not the case (pun intended), our friendly Otters would love to help. Please feel welcome to give them a ring at 1-855-688-7269, and they'll do their best to achieve the perfect Otter fit!
Best,
OtterBox Customer Service Team
nice protection and not too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protector is the perfect size. Not too bulky!
I would recommend this to a friendOk,but no screen protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this case because I need a holster for my phone when working, however i found out otterbox no longer has a screen cover so it feels less protected to me. I ended up saving this in case I need it later and switched to a Lifeproof for better protection.
No, I would not recommend this to a friendGood case but phone falls out of clip case easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good product but be aware that the phone will easily fall out of the clip case if your not careful. Husband was walking around the yard and bent over...didn't realize the phone fell out. Finally found the phone 2 hours later in the yard!
No, I would not recommend this to a friendNice case for 1/2 your phone..well 5/8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy but gone are the days where you can protect the screen with 1 case, its all about the dollar now..... If you get this be prepared to buy a screen protector for safety and still wont take a face drop. Like the old otter boxes
No, I would not recommend this to a friendNot 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a previous owner of an otterbox, I am pretty disappointed that it doesn't have a screensaver in it as the ones in the past did so now you have to go out and pay another $50 for a quality one. Better be as good.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Blueeyes2,
We apologize that the new screenless approach for the Galaxy S8 Defender series is not your favorite OtterBox design so far! We deliberately decided to forego the built-in screen protector on this version in order to offer full, uninterrupted access to the curved screen edges on the device. We assure you, the unit is still intensely protective. If you have any further OtterBox inquiries, please feel free to call our playful Otters at 1-855-688-7269, and they'll dive right in to help out!
Sincerely,
OtterBox Customer Service Team
Was great at first. Now it is falling apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at first. Now this cover is falling apart ( the plastic part). I always have to keep.pressing the cover to keep it intact. I have only had ot for a few months and its falling apart
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Mansa,
We're so sorry to see that this Defender series is having trouble keeping it together! Not to worry - our awesome Otters are ready to hook you up with a resilient replacement. Just give them a ring at 1-855-688-7269, and they'll get a warranty claim rolling right away!
Cheers,
OtterBox Customer Service Team
Gives good protection, does not include screen pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the case seems good, like prior versions I had. Biggest issue is that it does not have a screen protector like previous versions, but the price is the same. I guess less bang for your buck now.
I would recommend this to a friend- Pros mentioned:Protection
Otterbox quality has declined.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a Galaxy S8. It came unclipped at the slightest bump passing my truck fender. Although it protected the phone, my 50 dollar zagg screen protector cracked. I have a Galaxy S5 with the same model, never has come unclipped from the holster, even when the holster has been pulled off of my pocket.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Davidmc,
Yikes, looks like your belt clip holster was not as secure as it should have been! We apologize that that came unclipped so quickly. Unfortunately there is not a lot that we can do in terms of the Zagg screen protector, but we can absolutely replace the belt clip itself under our warranty! Please don't hesitate to give our friendly Otters a call at 1-855-688-7269, and they'll send you a new belt clip that we're sure will work better for you in the future.
Regards,
OtterBox Customer Service Team
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok it has lasted for a good while but after a couple of months of having it the hard case broke on left side where u turn up volume also the rubber its not very tight around hard case
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Crackerjack,
Uh oh, sounds like this Defender series is feeling a little tired and worn out! We're big on caffeine here at OtterBox, and we like our cases to stay tight and alert for as long as possible, so our coffee-loving Otters would love to hook you up with a replacement. Just give them a call at 1-855-688-7269, and they'll energetically process a warranty claim in no time!
Best,
OtterBox Customer Service Team
Basic case for a high end brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case handles drops good but does not cover the screen. It doesn't slide out of the pocket. It is not waterproof. The cushion inside gets wet and it doesn't plug in the aux and charge port deeply.
No, I would not recommend this to a friend- Pros mentioned:Protection
Case that doesn't protect the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not quite sure what the point is of a case that only protects the side and back, but leaves the rounded front screen unprotected to shatter when dropped and lands screen side down...yes, it protected the corner when it hit, but as soon as it dropped face down it shattered! Great case if it will only be dropped in a way that it doesn't fall screen side down :-(
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We are truly sorry that your Galaxy S8 sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to us at 1-855-688-7269, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team