Customer Ratings & Reviews
- Model:
- 48666BBR
- SKU:
- 5773812
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.
This summary was generated by AI based on customer reviews.
No screen protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the defender series and have bought them for years, but this has no screen protection. I had to buy that separately.
I would recommend this to a friendOtter box defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would get 5 stars if this case still had the screen protector on it as all my older versions if this case has had!
I would recommend this to a friendPretty good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case works great. It doesn't come with a screen protector though so you will have to get that separately.
I would recommend this to a friend- Cons mentioned:Belt clip
Clip holder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The side with the clip does not attach very well to the side with the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cfruit,
Uh oh, sounds like that belt clip holster is having trouble connecting to your Defender series! This is definitely odd, but our Otter matchmakers are on the case! Please feel welcome to call them at 1-855-688-7269, and they'll set you up with a simple warranty claim. We'll make sure that going forward, you have a belt clip that doesn't have any attachment issues!
Affectionately,
OtterBox Customer Service Team
No protection for front of phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case doesn't come with front protection since the phone is shaped different therefore phone screen is left open.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mary!
Sorry to hear that you're feeling quite underwhelmed by the screenless design for the Galaxy S8 Defender! We intentionally decided to forego the built-in screen protector on this series to allow full access to the curved infinity display. If you're looking for a little more protection upfront, so to speak, we do carry the Alpha Glass screen protector, which will pair perfectly with your Defender. If you follow the link below, you can take a closer look at it right here on Best Buy! Please feel free to call our expert Otters at 1-855-688-7269 with any questions or comments!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Sincerely,
OtterBox Customer Service Team
No Screen Protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and lived up to otter box quality standards just not happy with lack of infinity screen protection
I would recommend this to a friendJust, ok...
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outer case is not a good quality of material...does the job...barely.
No, I would not recommend this to a frienddoesnt protect the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to also buy a glass screen protector because it does nothing to prevent scratches on the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi nothappy,
Sorry to hear that you're feeling disappointed by our screenless approach for the Galaxy S8 Defender! We anticipated that a built-in screen protector might cause a significant amount of hindrance when placed over the new, beautifully curved infinity display. In order to bypass this frustrating experience for our customers, we decided to go a different direction with this Defender series. Fortunately, we do carry the Alpha Glass screen protector, which adds an extra layer of screen security and pairs perfectly with your Defender. Feel free to check it out via the link below, and if you have any additional questions, please feel free to contact our expert Otters at 1-855-688-7269. They’ll be ready with some answers!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Sincerely,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a screen-less case. In order to get full protection, you should purchase a some screen protector.
I would recommend this to a friend- Pros mentioned:Case quality
Very protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Otterbox Deffendor I have owned. They are the best
I would recommend this to a friend ok for the need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third one I have bought. It is good but doesn't last longer that 9 months.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Carltonfisk,
We apologize that you feel like your Defender series has an expiration date! Although our cases are built to be tough, they can occasionally take some damage while on the front lines of protection. The good news is that we have a great warranty, and our awesome Otters are always happy to hook you up with a replacement if needed! Simply give them a call at 1-855-688-7269, and they'll be happy to help!
Best,
OtterBox Customer Service Team
Needs plastic cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Otter box product in that it feels good. Make sure it snaps in when you put it on your side.
I would recommend this to a friendserves a purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In general I was kinda let down honestly. I really don't like that they took away screen protection.
No, I would not recommend this to a friendAnything for more money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelieveable, you know Otterbox usually is pretty good, course now with the new S8, none of the cases come with SCREEN protection, and being an S8 THATS the most important part, so what now, HOW about shelling out another $45.00 on top of the $40.00 ya just spent for the defender case. EXCEPT you have to order one cause NOBODY has one in stock.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Gthang,
We're so sorry to hear that you're feeling ripped off - that certainly was not our intention! We agree that screen protection for the Galaxy S8 is very important, and we sincerely feel that the interaction with the uniquely curved screen is best served by either direct contact with the glass or use of our separate Alpha Glass screen protector. If you have any additional questions about the products for the Galaxy S8, please feel free to give our awesome Otters a call at 1-855-688-7269!
Sincerely,
OtterBox Customer Service Team
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the case to cover my phone to realize there wasn't a cover to protect the glass
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jacey,
We're sorry to see that you're feeling slightly disappointed by the screenless style for the Galaxy S8 Defender series! We intentionally decided to forego the built-in screen protector on this version to provide a smooth, uninterrupted experience with the curved infinity display. If you come across any further inquiries, please feel welcome to call our friendly Otters at 1-855-688-7269. They love to help out!
Best,
OtterBox Customer Service Team
Otterbox is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part of the new Otterbox is there is not a screen protector like other models.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Katie,
Sorry to hear that you're feeling slightly let down by the screenless version of the Galaxy S8 Defender series! We truly feel that our customers will have the best experience with the curved infinity display via either direct contact or use of a tempered glass screen protector. If you're looking for a little extra screen security, we would suggest checking out the Alpha Glass, which will pair perfectly with your Defender case. Take a peek by clicking on the following link, and call our amazing Otters at 1-855-688-7269 with any questions. They'll always go to great feats to help you out!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Sincerely,
OtterBox Customer Service Team
Otterbox is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part of the new Otterbox is there is not a screen protector like other models.
I would recommend this to a friendOtterbox is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part of the new Otterbox is there is not a screen protector like other models.
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of the phone case. It for just right.
I would recommend this to a friendOkay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone and the otter box popped off and cracked my whole phone
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Pooky,
We're so sorry to see that your Galaxy S8 did not emerge victorious from a fall in the Defender series. Truly every effort is put forth to ensure that our cases provide maximum device protection, but unfortunately, each drop falls prey to myriad different dynamics and angles, some of which are simply beyond our control.
While our warranty is not transferable to the Samsung device itself, we would still love to send you a brand-new OtterBox to ease the sting, even if just a little. Please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be glad to further assist you with this.
Sincerely,
OtterBox Customer Service Team