Customer Ratings & Reviews
- Model:
- 48741BBR
- SKU:
- 5773814
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case overall, it has the case included
I would recommend this to a friendJust what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what I needed to protect my investment.
I would recommend this to a friendLove the big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big screen, great camera, love all the great features
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to have the face of the phone protected.
I would recommend this to a friendNice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot different then the iPhone case a little bigger
I would recommend this to a friendSamsung 8s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone and it does what I need it to do
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good case. Was hard to get open to put on phone, but I guess that's the point. Is a lot more bulky than I thought it would be. Ended up returning it because of that. If you don't mind the size of it, you will like it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Katie,
Thanks for your feedback! We are sorry that the Defender case was too bulky for your comfort level and that it didn’t work out. Perhaps you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox products.
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s8-black/5773816.p?skuId=5773816
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s8-black/5773823.p?skuId=5773823
If you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Good quality phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it is I dilated in the inside with padding, however the only flaw is that it doesn't go well with a screen protector. I put one on my phone and put my phone case back on, and it missed up the edges of my screen protector.
I would recommend this to a friendNot a fan of curved edge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the curved edge, all other functions of the phone are fine. The curved edge is problematic because the phone thinks I'm swiping left when I'm too close to the edge. A flat screen would work much better.
I would recommend this to a friendDid not protect my phone!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid a lot of money to buy this to protect my phone. However, once my phone fell, my phone was cracked in so many places and even stopped working. I do not recommend.
No, I would not recommend this to a friend- Pros mentioned:Case quality
Otterbox Defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best out there, but it breaks within 6 mo. Clip snaps, or if you take it out monthly the case breaks.. Just know that it is not best quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Leifur,
We so apologize that your Defender belt clip ended up breaking down on you! Not to worry - our Otter mechanics are super reliable, and would love to lift up the hood and fix things up with a warranty replacement. Just give them a call at 1-855-688-7269, and they'll get things running smoothly again in no time!
Best,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Leaves a lot of screen edge exposed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not usual confident feeling in hand, leaves a lot of the edge of the infinity screen exposed and if dropped just a little wrong, would definitely not protect that edge.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Fokkerdon!
We apologize that you're feeling less than confident in your Galaxy S8+ Defender! With the unique infinity glass, we wanted to engineer the sides of the case to still raise above the screen, even with the curves on the edges. Rest assured, our products are put through an intense amount of testing to earn the Certifed Drop+ Protection rating, so we are confident that this will protect your Galaxy S8+ going forward. However, if you still feel unsure, we would recommend checking out our Alpha Glass screen protector, which adds an extra layer of security to your screen! Please feel welcome to take a look by clicking on the link below, and call our helpful Otters at 1-855-688-7269 with any questions!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930915.p?skuId=5930915
Regards,
OtterBox Customer Service Team
Too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case cause my camera repositioned, and the ports array along the bottom is slightly different. ... one month ago: OtterBox's newest case, the Statement Series, is an iPhone 6/6s specific case.
No, I would not recommend this to a friend- Pros mentioned:Protection
Not great for the S8 Edge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of the OtterBox. We have purchased many phone cases in the past and for the protection you get you can save $30 on a similar product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Buzz84,
We're so sorry to hear that you're feeling disappointed by the Galaxy S8+ Defender! We would love to grab more details to see if we can help, so please feel welcome to call our friendly Otters at 1-855-688-7269. We're confident that we can deliver on the quality that you expect from our products!
Warmly,
OtterBox Customer Service Team
- Cons mentioned:Price, Screen protector
Case too expensive no screen protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is too expensive no screen protection for a piece of plastic it should not cost this much to the public
No, I would not recommend this to a friend Didn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seem like a decent case, but late last year it started to break apart. Finally, it just broke apart, near the seams. Needs better plastic to keep from breaking apart/
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Marc453,
We're so sorry to see that this Defender series broke apart near the seams! Our friendly Otters will be more than happy to set you up with a warranty replacement, so please feel welcome to call them at 1-855-688-7269. You'll have a brand-new protective case headed your way before you know it!
Best,
OtterBox Customer Service Team
Surprised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little surprised when I bought this and found out that it was the first ever defender case without a screen! Yes it's screenless, thank god I bought a screen protector!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Blav,
We are sorry for any misunderstanding with your Defender case purchase. We certainly were not trying to surprise or disappoint anyone with the screenless design. We are merely providing the best protection without hindering the infinity screen on the Galaxy S8+.
If you happen to have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Expensive flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the flap blocking the charger and headphone jack. I don't like no screen protector at the same high price. I don't like I can't take off the case quickly for VR. I do like the fact I no longer accidentally click the Bisbie button. Probably return for something that has quick removal and no flap blocking ports.
No, I would not recommend this to a friend Nothing wrong with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's like every other one I've owned so I have no problem with it. My only wish is that the sides stuck out a little further to provide more protection if dropped.
I would recommend this to a friend- Cons mentioned:Screen protector
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a screen protector not cool that otterBox dropped the ball on this one. I will have to buy a different case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Matt,
We are sorry that you are disappointed in the screenless design on the Galaxy S8+ Defender case. We promise you that we did not make this decision lightly. It was only after extensive research, customer feedback and testing that we came to the conclusion that this layout would give our customers the best protection and function for this infinity screen device.
If you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team