Customer Ratings & Reviews
- Model:
- 48741BBR
- SKU:
- 5773814
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.
This summary was generated by AI based on customer reviews.
Three Stars (at best)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inherent design of Otterbox cases are still flawed IMHO. It's been about 5 years since I purchased one and I was hoping there would be improvements but no. Rubber wraparound begins to stretch and soften around the charging port area, so much so that the whole bottom half peels off the plastic frame. A common problem that will only be corrected if the design is overhauled. For the price you pay the quality should be a heck of a lot better.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hwy163,
Thanks for your feedback! We are sorry that the silicone slipcover on this Defender case is stretching out. We fully understand why this is not ideal and we certainly want to help.
Thankfully we can easily replace this compromised part through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service team
Bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst case that otter box made because when i dropped my phone almost came out of the case. I use to like otterbox but no im regeting that i bought this product im gonna return back to best buy right now
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We are sorry that this Defender case is not giving you a typical OtterBox experience. If you still have this case, we genuinely want to get more details so that we can help out with this unusual situation. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team