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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,662 reviews
  • Rated 4 out of 5 stars

    Great case with belt clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case with a belt clip, but would prefer one with a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great case for my phone i love the phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case light weight easy to handle looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox back to good form!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my OtterBox for my iPhone 5, but for my iPhone 6 it was a flimsy and fragile disappointment, so I went away to another brand. I've since switched away from iPhone and gave OtterBox another shot, and I'm glad I did! Sleek, durable, and back to true OtterBox form! Even better, it works perfectly with my GPEL glass screen protector! Well done, OtterBox! You've earned back a customer!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for phone and very dependable use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you expect from an Otterbox product. Feels great, looks great easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very strong case with excellent protection for the phone. I trust this product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised! A necessity for the Galaxy S8+

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it does protect mu phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my 8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not worried about my phone as it is protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted protection for my new S8+, OtterBox was it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for someone who is clumsy! It does a great job protecting it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well ottorboxes are bulky but this one has a serious design flaw which it doesnt come with screen protector. Otterbox says its because of screen design but they do sell a tempered screen protector for extra. I felt it was a easy way to grab money as its already very expensive case. Also port covers are wrongly designed. they dont open towards back they open towards screen so every time you plug a cable in and out you need to press the outer silicone shell again. Also I do think instead of silicone outer layer it needs to have a plastic back etc for dampening the fall. With my test I thought that it fits but also transfers any push directly on to fragile glass back and front of s8+. So not entirely otterboxes fault but not the best design and not comfortable to hold in hand (it has rough edges instead of curved ones) 2 stars because it does come with belt holder. Some might like that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has proven to be very sturdy. Good purchase.wish it had a screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box. They are expensive, but they are very durable and last long.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Only flaw is its has no screen protector. Worth it though

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    OtterBox Defender not so wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the screen curve of S8, the Otterbox doesn't come with a screen protector. You gotta pick that up separately, it used to come with. Used to be the top of the Otterbox was a thick second screen basically. Not now. Will go with a Life Proof protector when it comes out. For now, all you have is Otterbox.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Estet,

      Sorry to hear that you're feeling slightly disappointed by our screenless approach to the Galaxy S8+ Defender series! As you already guessed, we deliberately decided to forego the built-in screen protector to provide full, uninterrupted access to the curved phone display. Rest assured that the case is just as protective as ever, but if you're looking for a little extra protection upfront, the Alpha Glass will pair perfectly with your Defender series! Take a look by following the link below, and if you have any additional questions, feel free to contact our amazing Otters at 1-855-688-7269. We'll always do what we can to help out!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930915.p?skuId=5930915

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case protects your phone if you drop it. Always use otter for my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot does its job of protection I already drop my phone and not a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sturdy & My Phone is Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case. If you are going to spend a good amount of money on a phone then you should protect your investment. This case is definitely up to my standards when it comes to drop protection. It has multiple layers of protection to increase its durability & I feel better with this case on my phone.

    I would recommend this to a friend