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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,662 reviews
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very reliable durable and it can be a little bulky but it is worth it

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Stirdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks that screen protector is seperate. Other than that it protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Slim fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of not having a screen protector. I like how the phone sits in the case.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Exactly what I expect from Otterbox. A little pricey, though.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Lolonoel,

      We're glad to hear that your Galaxy S8+ feels safe and secure in the Defender series! While we completely appreciate your hesitation based on price point, we truly feel that the cost is well worth the high-caliber protection, incredible customer service, and limited lifetime warranty that all come with the case. If you run into any additional questions, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right in to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    S8+ Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone perfectly but can be a little difficult to remove from the phone

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, strong phone case. Looks indestructible.kind of expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender is probably the best case I have ever had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does not provide any protection for the glass. Needed to purchase a separate glass protection cover.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Cathy,

      We truly apologize about any confusion surrounding our screenless approach to the Galaxy S8+ Defender series! We genuinely feel that our customers will have the best interaction with the uniquely curved infinity display via either direct contact or use of a separate tempered glass option. If you run into any future OtterBox questions, please don't hesitate to let us know - our friendly Otters are always just a call away at 1-855-688-7269!

      Best,
      oOtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a screen protector with it.Phone was dropped,hit face down.Crack

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is pretty good. It has protected my phone a couple different times.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not full protection with built-in screen anymore probably due to curved screen which wasn't very receptive on S7E. The Otterbox brand is very expensive while there's off-brands for 1/3 of the price and that has kickstand on case. I like the extended sides of the case because I don't touch side of screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not as good as the Commuter case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a three piece case. 2 plastic that click together and one softer rubber over that. the commuter was a 2 piece case, soft near the phone and a hard protective case. the Defender has the hard part against the phone. the buttons for volume Bixby and off/on are very hard to press with this case. it may cost me an extra 50 bucks to change, but am seriously considering.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey lbeberdick,

      Sorry to see that you're feeling so letdown by the Galaxy S8+ Defender! While the extra layers on the case ensure maximum protection, we understand that sometimes sleek, stylish protection is preferred. The rubber on the buttons can be stiff at first, and does tend to loosen up over time. If, however, you think the Commuter might be more your style, please feel free to check it out by clicking on the link below, and call our helpful Otters at 1-855-688-7269 with any queries!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s8-black/5773823.p?skuId=5773823

      Cheers,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    I like that it's sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that it doesn't protect my screen there is no screen protection

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Bulky and Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes phone bulky and heavy hopefully it holds up when and ever I drop it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the Samsung S8+ - fit is well and is comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product for protecting your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for protecting your phone at least for year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone cases are Otterboxes. This one comes in fun colors!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best case for s8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best case for my phone even better than lifeproof.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed that the case didn't have a screen protector with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Outterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my outter box it saved me a 1000 times from all the drops

    I would recommend this to a friend