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Customer Ratings & Reviews

Your price for this item is $41.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,662 reviews
  • Rated 5 out of 5 stars

    Another great case from OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done it again,this isn't my first case from this company.As I owned numerous cell phones I never went with the cheap brand or version. I've owned this same case for my Galaxy Tab S,Galaxy 5,6, and ote 5.Cant believe how many times ive dropped my phone and its still operating like normal

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does exactly what it's suppose tp do, it protects the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case work great for protecting my phone from drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s nice product... it really was built to protect your cell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Cell Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this cell phone case. It's durable, has a non slid, nice feeling texture, & is attractive (I like the bright blue trim). The clip is handy to keep my phone on me at all times during the day. I also like that Best Buy price matched an online competitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love this case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is thin and easy to handle. It fits easy into my pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely worth the money and it does it's job I enjoy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the design on it it's good for out in indoors

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    S8 plus otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good box. Only con i see it does not come with a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects my phone well and I don't need to get insurance on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not the best Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used OtterBoxes on my phones for years and this is the first one I've had where the glass has cracked even with the OtterBox on. I replaced the phone and the second one cracked too. 3 stars because as far as I can tell, it's still better than the alternatives.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi lferguson407,

      We're truly sorry to see that the screen of your Galaxy S8+ retained a severe crack while under the vigilant protection of the Defender series! Our cases go through myriad intense tests in order to ensure the best device protection possible, but unfortunately, every situation is subject to a number of different factors, some of which are simply beyond our control.

      Although our warranty is not transferable to the Samsung device itself, we would still very much like to set you up with a brand-new OtterBox in the event that your current one was also compromised during the incident. Please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be glad to further assist you with this!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves the case purple fits her royalness how lovely

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box protects the phone from short drops and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No the best phone case out there but trust me it does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    What you'd expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked the defender cases simply because of the durability and the fact that it had a built in screen protector. This case is as solid as all of the other otterboxes I've owned. I'm really disappointed that they have taken the screen protector away from this case.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey tkurek,

      It's great to hear that your Galaxy S8+ feels safe and secure in the Defender series case! We apologize that you're feeling slightly hesitant about the lack of an included screen protector. We intentionally decided to forego the traditional Defender design in order to provide full, uninterrupted access to the curved phone display. If you're looking for a little extra peace of mind, we might suggest checking out our Alpha Glass screen protector, which separately adheres to your screen for additional security. Please feel free to take a peek via the link below, and call our playful Otters at 1-855-688-7269 with any questions. They'll gladly dive in to help out!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930915.p?skuId=5930915

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover does a great job at protecting my phone from damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection but hard to remove from the case once it's in.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Doesn't come with screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer screen protector, had to purchase one at $34.99

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Trish!

      We deeply apologize about any disappointment caused by our screenless design for the Galaxy S8+ Defender! We intentionally did not include a built-in screen protector with this series to allow customers full access to the uniquely curved infinity display. We're glad that you found an option that worked out for you! If you have any additional OtterBox questions, please don't hesitate to reach out to us at 1-855-688-7269. We're always happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my gear I would recommend to any phone owner.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Not too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it's light, thin, and it has a great grip.

    I would recommend this to a friend