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Customer Ratings & Reviews

Your price for this item is $41.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,662 reviews
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd otter box case. I am however a little disappointed in this one because when you have it clipped on your side and go to remove the phone it doesn't have the little lip around the bottom to keep the phone from falling as you pull it out. But it is still a good case, just miss that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Survived a 3000 lb Jack on top of it. The only problem I have with it is the reason there was a 3k lb Jack on top of it is because the belt clip doesn't hold it for s**t. I would invest in a leather pouch or something else to hold it to your belt if you work in a warehouse or construction.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 1 out of 5 stars

    Outterbox no need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased outterbox for several years and recently they've change the layout on the defender. The purpose of the defender was the build in screen. The screen is no longer and the price is still the same. I had to purchase the glass screen for additional $40.00. However, they were able to price match. So imagine paying the full price for the otterbox $59.99+ 40 for a screen protector. The only reason I purchased it is because my husband is an mechanic and the hard surface can become a nightmare. Do not recommend... purchased for the Samsung S8+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only brand cases I will buy for any of my phones. I have only had positive experiences with these cases. This is actually a replacement for one that was run over by a truck and yes the phone survived without a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Defense Against Breaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Defender for my phone. My first was for the Galaxy 5 and this one for my Galaxy 8+. I've dropped my Galaxy 5 phone from a ladder 6 ft off the ground and it convinced me it was worth the purchase price to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally use either a leather holster, or the 2 piece belt clip and protective case. I got a different 2 piece, and I broke 3 belt clips; the first one within one week of purchase. The Otter Box is holding up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn't sure????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure that I would like the design changes but to my surprise I love everything about the new design for the otterbox. This unique little case is very lightweight which is one of the issues that I had with the older models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the 7th Otter Box I've had over the years but it is somewhat different than the rest ! Due to the construction of my phone, a Samsung G 8 + it cannot have a front cover . Do not know if this will be a problem or not ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned lots of smartphones in my day and this one doesnt 'disappoint. Great display, love the 64 gig internal memory, plus the ability to add an SD card makes my music apps and movie apps great to download for offline playback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong protective case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really gives the phone a lot of protection from damage. The rubberized material provides cushioning against accidental drops. The only draw back is that there is no kick-stand to hold the phone up when on speaker.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Speaker phone sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my friend have the same phone but it is impossible to talk to each other if either one is on speaker. It sounds like your in a hole. Plus screen protectors don't stay on the edge screen. But overall, no regrets on this purchase.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kimberly,

      We are sorry that the Defender case is giving you and your friend unusual trouble while using speaker phone. We certainly want to assist with that and the odd screen protector issue. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to help in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great cover very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you value your phone. I'm in the construction field I dropped my phone 3 stories and knew it was broke. When I retrieved my phone to my surprise was in perfect working condition. The only case I will use PERIOD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sucks that they don't offer lifetime warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No life time warranty which sucks I feel they have made it cheap

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Jayrr,

      We apologize about any confusion surrounding our policies - we do, in fact, have a limited lifetime warranty. The warranty allows us to replace any OtterBox products that are damaged or defective, as long as we have the parts in stock. Should you run into any additional questions or warranty needs, please feel welcome to call our reliable Otters at 1-855-688-7269, and they'll always be ready to assist you!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Appears to be good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate it's effectiveness since I haven't dropped my phone yet, but the case seems very sturdy and well designed. If you haven't used this type of case before, there are more complete instructions available online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my husband both are very happy with our new Samsung Galaxy S8+ and both cases we purchased at Best Buy! I did not go with a full cover case because I loved the way the back piece was but I will be buying a full case soon.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Something is missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a defender case for my last few devices and have always had a layer over the front of my device as extra protection- this is the first that doesn't have a screen protector! I have to buy one separately. More$$

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there jayrenay,

      We sincerely apologize that you're feeling disappointed by our screenless construction for the Galaxy S8+ Defender series! This specific case is engineered to cater to those who wish for a more direct and seamless interaction with that curved infinity display. If you have any additional questions on this, please feel free to call our wonderful Otters at 1-855-688-7269, and they'll be glad to further assist you!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Very good case for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughter's phone. It is an absolute must have ifyour kids drop their phone a lot. I would definitely recommend buying this case for every phone that your younger kids have access to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 8+ is a very nice phone. It is very easy to use and the bigger screen is very nice. The ability to customize it to make it "YOUR" phone is a nice thing too. My wife has the Samsung 8 and she likes it a lot too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item does what it is intended to do but be sure to keep your phone away from your toddler - one bad throw from my son caused the corner of my phone to crack even though the otter box was unharmed. Maybe its just my luck but overall the item did great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not dropped my phone by accident yet, so cannot state if it will work or not. Bought it because original flip cover from Samsung was worthless, phone dropped, broken glass, very costly repair.

    I would recommend this to a friend