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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,662 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of OtterBox. I'm not a fan of the no screen protector but otherwise it's thin and durable. It looks and feels great in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for your Samsung S8 Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect in every way. Ive dropped my phone and the case hasn't even scratched. I highly recommend this case for anyone with a Samsung S8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but Can't use H9 glass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Otterbox Defender fan - had for my S5, son's S6/S7 - and probably would have been fine for S8+ - if not for the infinity screen - case does not allow 2.5 mm glass lie flat against screen...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, bad screen protectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy S8+ phones are great.Just have to get used to them like any new phone. The Zagg phone covers I had to register and replace within a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case and Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this case. Was a awsome price also for a Outter box. You can't go wrong with Outter box. Protection for your phone is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, screen size is perfect. Battery last a lot longer than my V10 did. My only complaint is you can't double tap the screen to wake it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone cover around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop and sometimes accidentally throw my phone at least once a day, so I've seen a few covers break. I love the Otter the best, it hasn't broken yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the fact that I have to make my phone twice as big by adding a case however it beats purchasing a new one or having a screen replacement done

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Great Build, But a miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great OB case, but lacks something inherent in Defender cases. The Screen protection. Better of getting the Strada case for full S8 protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi crashfault,

      We are sorry that you are not a complete fan of this Defender case. We certainly were not trying to surprise or disappoint anyone with the screenless design. We are merely providing the best protection without hindering the infinity screen on the Galaxy S8+.

      If you happen to have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Sincerely,
      OtterBox Customer Service team otterbox

  • Rated 5 out of 5 stars

    Otter Box rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased and used Otter Box products because they are so durable; I have never broken a phone because of their products!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is advertised to fully protect phone from falls.My husband's phone fell from about 3-4 feet and the phone is cracked. The damage to the phone also prevents using the head phone jack.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there DJ1960,

      We are genuinely sorry to see that your husband's Galaxy S8+ did not survive a fatal fall while under the protection of the Defender case. We test our cases extensively to ensure that they will meet our high standards of quality protection, but unfortunately, every drop has unique variables and angles, some of which are simply beyond our control. Although our warranty cannot be extended to your husband's device, we would very much like to offer him a new OtterBox to ease the sting, even if just a little bit. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you with this!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case overall. The only issue I would say is that the outside stretchs if you keep switching cases or of course have to charge your phone but other than that otterbox cases are durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times and it never is broken. I will always buy a new case for all the phones I purchase in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter box with my other Galaxy phone and I still have the old phone in excellent condition so I chose Otter box for my new S8 plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bulky and looks good. Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protector is very slim and not bulky at all. It has a very durable cover that looks good while providing the protection you want. Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong but Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdiness gives a feeling of security but adds a lot to the overall weight. Buttons are still stiff. Plan to use without belt clip most of the time but its nice to have for certain occasions.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    No screen protector on the defender series :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otter box but the kids of a screen protector has me looking at lifeproof cases pretty seriousmy because if i spend 50+ I was full protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I will never buy anything but an otter box! I drop my phone at least once a day! If you have a smart phone it is a cheep investment!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok case for S8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an ok case from OtterBox. This case doesn't fit the S8+ as tight as it should. It does offer good protection for your phone though.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Xandor77,

      We apologize that this Defender series is having trouble finding the perfect fit! Not to worry - our matchmaker Otters are ready to set you up with a case that isn't afraid to fully commit. Please feel welcome to call them at 1-855-688-7269, and they'll find the best OtterBox counterpart for your Galaxy S8+ in no time!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Supreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox their cases are built durable,cant begin to tell you how many times i have dropped my phone. You can never go wrong with otterbox

    I would recommend this to a friend