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Customer Ratings & Reviews

Your price for this item is $41.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Case's excellent protection and comfortable fit, also praising its ease of use and the grippy texture. However, some customers note that the case adds bulk to the phone and may interfere with wireless charging. The lack of a built-in screen protector is also a frequently mentioned drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,662 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    OtterBox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your fault but OtterBox removed the screen protector from their cases. Thus forcing consumer to purchase an additional product.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Iceman,

      We truly apologize that you're not really feeling the screenless version of the Galaxy S8+ Defender series! It certainly was not our intention to evoke any frustration with this edition - in fact, quite the opposite, as we feel that our customers will have the best interaction with the curved display through direct interplay with the phone screen.

      If you're still searching for a little extra protection upfront, so to speak, please don't hesitate to check out our Alpha Glass, which will match seamlessly with the Defender case! Take a peek by following the link below, and call our friendly Otters at 1-855-688-7269 with any further inquiries.

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930915.p?skuId=5930915

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    tutorial helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started using my phone it gave me tutorials. This helped me a lot and helped me to discover things I was not aware of.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Not The standard Defender Series Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I manager 200+ lines for my employer and swear by Defender cases for all phones. This is the first case from OB without a screen protector builtin. There are screen protectors for this phone. Otterbox should supply one as since itis part of the Defender series. Otterbox is getting cheap, I will not buy another otterbox for S8 or S8+. The high cost of Otterbox Defender and you still need to buy screen protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Bill7671,

      We sincerely apologize that you're feeling so let down by the lack of a built-in screen protector for the Galaxy S8+ Defender series. We predicted that a plastic screen shield might interfere with touch sensitivity, and we understand the importance of having a crisp, clean interaction with your phone screen. Therefore, we decided to forego the traditional screen protector and offer a tempered glass solution instead. If you have any additional questions or comments on this, please feel free to call our reliable Otters at 1-855-688-7269, and they'll always do what they can to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    No screen protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a good case if you want to buy a separate screen protector. I wouldn't recommend only because it doesn't have a built in screen protector.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Otter Box case for my Samsung Galaxy S8+. This case is very durable and doesn't impede the use of my phone in any way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty slim otter box compared to others that I've had in the past. I've dropped it a few times and it's withstood the falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an OTTERBOX,,, enough said...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my s8 Plus like a glove and for the lowest price on the internet. I just love that free shipping... Best Buy is my store...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wasn't a huge fan of the thick material, but for an expensive phone the quality is great. The clip is perfect for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust in otter box to protect my phone at all times. I work and drop my phone at least 2 times a week. It last and protects 100%.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    No screen cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but would prefer a case that comes with a screen cover. Be prepared to spend almost $100 for a case and screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product just 1 problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product all around except for i bought 2 of them one for my wifes samsung galaxy s7 edge and my samsunge galaxy 8 plus and the clip that hold it one broke on both of them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be a really good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can turn my phone volume up and down as needed. On other cases it was hard. I love I can charge my phone and still listen to headphones while my case is still on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is by far the toughest- bought it the day i bought the phone and have never had to replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves purple and it goes well with Galaxy s8. Only thing I don’t like is no cover due to the curving of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    restricted access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does what it is supposed to....protect the phone, but it makes it hard to use accessories. The jacks are somewhat blocked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ruggedness of this case as i always seem to be dropping my phone. The case also sits anywhere without rolling around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fully capable of protecting your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an OtterBox case for my previous Samsung. It served me well so I was not at all hesitant when I purchased my Galaxy S8+ to pair it with the OtterBox Defender case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a awesome display and runs great. The only issue so far is screen protectors. With the curve screen, they pop off.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Not as good as they used to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box does not come with the screen protector anymore. The cost you pay for the Otter Box plus screen protector is not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good product but liked Platinum case better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but liked Platinum case better. Doesn't make the phone quite so big/thick while still providing the desired protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Dcubed,

      We are sorry that the Defender case is a bit too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry case as they are slimmer than the Defender. Check out the links below for more information on those OtterBox products.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-samsung-galaxy-s8-black/5773823.p?skuId=5773823

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s8-black/5773816.p?skuId=5773816

      Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox