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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2871 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,871 reviews
  • Rated 5 out of 5 stars

    Love the new Galaxy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone! And the battery life is excellent...I can even forget to charge at night and still have 30-40 % by next day. And it Never gets warm when charging and using a tons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend and he loved it! After using it for over a year now, it was wearing out. He placed a call to OtterBox and they replaced it for free! WOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a lifeproof case on my S6 and hated the way it muffled all the sounds. When I upgraded to the S8 I chose this Otter Box and am very pleased with the durability and the sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truck proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new case to replace the one my daughter had on her phone when it was run over. This is an exact replacement for the original. Phone survived being run over

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No screen cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this case for my brand new S8, which has a curved screen. Because of the curved screen, the OtterBox does not have a screen protector. You have to buy that separately. I find this a bit annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very thin profile, which is great for one hand operation. It doesn't have a screen protector due to the curved screen but there are plenty of screen protection options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had put on the wrap protective cover shield which was guaranteed. Dropped the phone and the shield broke - happened 3 times. They replaced it but decided to use the Otter shield (had one on my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    different than theGalaxy 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to learn how to operate as it is different.Best Buy Guys are great at helping when I go in.Protective screen fell off in 3 days and I have received a new one form ZAGG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and exactly what my husband was looking for! He loves the colors and it has been a wonderful case for him. He loves how it comes with a hook to attach to his belt, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit, for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case covers the phone perfectly. The only thing i would improve are the sides. Sometimes it's hard to slid the apps because it gets in the way of the edge feature on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone case as a gift and it works great for the person because it has help save the phone from breaking with so many falls. It’s durable and strong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gadget that we purchased for my husband while he’s working on it keep your phone safe free from accidents and love your hands to be free it’s really great I durable product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough, and thinner than my first Otter box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Otter box had the belt clip break off. I called Otter box two days later I had a new holster. I like the new Otter box better because it is thinner than the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, holds up through drops. Does not have a screen protector but I knew that going in and it was not a big deal. I don't use the belt clip so I cannot comment on that .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design that it protects the corners for my Galaxy 8. However, it makes the phone difficult to remove from my pocket. The belt clip is okay if you want to look loke an engineering or IT nerd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Products are Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use Otter Box in our family. I have 5 children, 4 boys and a girl and so you can imagine the necessity for a good protective case. So glad their strong and sturdy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected Quality, read package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted in Otter box products yet didn't catch that this didn't include a screen protector. I had to purchase that separate. If you don't care about the screen protection then this is your product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice looking light weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the looks and weight of case. But, it would get caught on seat belt and my phone would fall out without my knowledge. Also would catch on other things. Need to have better way to secure phone in case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Bobby,

      We apologize that your Defender belt clip kept catching on everyday objects! We appreciate the feedback, and we're happy to pass this along to our product design team. In the meantime, should you run into any further questions or warranty needs, our playful Otters would love to help, so just give them a ring at 1-855-688-7269. They'll dive right in!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Durable and has already paid for itself by breaking falls. It is a bit clunky though. Due to thickness the phone in the case does not fit in as many convenient locals. That is just a minor issue though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Con: No glass protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by otterbox however does not have screen cover which leaves your glass to your phone vulnerable to breaking. Get a glass protector and you will be good!

    I would recommend this to a friend