Customer Ratings & Reviews
- Model:
- 48658BBR
- SKU:
- 5773817
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
I love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It provides protection for your phone a bit expensive but its worth it . You still need a great quality screen protector.
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the "dropsies" and Otterbox has save me time and time again. In the past and already with my new s8. Love the product.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case has already been tested several times by my toddler, and has definitely protected my phone from any potential damage.
I would recommend this to a friend - Pros mentioned:Protection
Good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case work really good on my phone I dropped it many times and nothing ever broke
I would recommend this to a friend - Pros mentioned:Protection
BEST PHONE PROTECTIVE CASE ON THE MARKET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pr oduct on the market to protect your cell phone. The OTTER BOX company stands behind their product with good service.
I would recommend this to a friend - Cons mentioned:Bulk
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the durability and the feel of the case. Very protective, but also not too bulky so it can fit in your pocket.
I would recommend this to a friend - Pros mentioned:Protection
Good case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is over two years and still use this great phone case,after few drops ,no damage at all
I would recommend this to a friend - Pros mentioned:Protection
Full Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case locks together from both sides of the phone. The front is pretty well protected as well as the back.
I would recommend this to a friend Not all that bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is for the S8 and it seems to not be a sturdy as the one I had on my S7, Clip is not as strong and solid and the rubber edges are not quite as robust. I'm sure it will work pretty good.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Rayg5102,
We're so sorry to hear that you're feeling slightly hesitant about the Galaxy S8 Defender series! Normally, when new devices are released, we update our products accordingly. This version of the Defender, while more streamlined, is still just as secure as ever, and we’re confident that it should have no trouble at all protecting your Galaxy S8! Should you run into any future questions or warranty needs, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right in!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Did what it needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. Husband loves this case. Keeps phone protected, no need for a screen protector that falls off.
I would recommend this to a friend - Pros mentioned:Protection
Keeps my phone safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome! I was so upset when I dropped my phone, but to my amazement it didn't break or even crack! Thanks Otterbox!
I would recommend this to a friend Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have read the reviews before hand. It doesn't come with a screen protector. Expensive for what it is. Defender cases used to give more protection. Hopefully the phine will survive a drop.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bill,
We definitely did not intend to surprise anyone with our new screenless Defender series, and we offer our apologies! We purposely did not include an integrated screen protector on this version to provide customers full access to the beautifully curved infinity display. We're confident that the case should still keep your device safe from any intense drops, but if you are looking for a little extra peace of mind, we might recommend looking at our Alpha Glass screen protector. The separate tempered glass is specifically engineered to adhere to the unique screen, and adds a layer of fortified security. Check it out by clicking on the link below, and ring up 1-855-688-7269 to ask our support team any follow-up questions!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Regards,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my mom s8 she is always dropping her phone had an otterbox for her s5 and always protected from and drops!
I would recommend this to a friend - Pros mentioned:Protection
Great protection for my phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for my phone. Great protection for my phone, great protection for my phone, great protection for my phone.
I would recommend this to a friend Love this phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned 3 of these in the past with my previous phones, and this one is almost as hardy as those in the past. They no longer include the plastic cover in the front to protect the screen, so I had to get another product for that. For the rest of my phone's protection, I used this Otterbox. It's very rugged and not nearly as thick as the earlier models, but yet seems to provide the same protection. I am extremely happy with the product and I appreciate Best Buy's price matching policy.
I would recommend this to a friend- Pros mentioned:Fit
Blue S8 Otter Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something to protect my phones. Perfect fit but a bit difficult removing from the phone. Got to get my favorite color and had other color choices
I would recommend this to a friend - Pros mentioned:Protection
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone all the time. I've had no issues at all the my otterbox. It does a great job protecting my phone
I would recommend this to a friend - Pros mentioned:Protection
Inexpensive way to protect my investment in a new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This should be perfect protection for my new phone as I tend to drop items. I also like the feel of the case - cushioning.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox for S8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product from Otterbox. Does not interfere with the function of the phone and provides good protection.
I would recommend this to a friend different than older models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the case fits the phone fine, but as a previous defender case owner with a galaxy s7, this case is not the same build quality and it doesn't have the screen protector included. color is nice.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there jalc,
Our apologies that your Galaxy S8 Defender series doesn't seem to be meeting the expectations set by your previous OtterBox case! As new devices are released, we tend to update our products accordingly, which typically leads to more streamlined designs. In this scenario, we also ended up omitting the traditional built-in screen protector, in order to accommodate the beautifully curved infinity display. Rest assured, the case is still an extremely protective unit and is ready to keep your device safe from whatever the world throws at it! If you have any further inquiries, please feel welcome to call our Otter experts at 1-855-688-7269, and they'll be more than happy to help!
Sincerely,
OtterBox Customer Service Team