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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 2872 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,872 reviews
  • Rated 5 out of 5 stars

    A little Klunky but WORTH IT !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable to all kinds of handling treatment and not so bad once you get used to it. This case is not for everyone but when I garden, I'm not worried that it will fall off of me and break. I pop it out of the case when I'm safely indoors. Like a garage for the car. Perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best choice, only brand I buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite and most trusted brand. Want one you can rely on and it do what it says, look no further. No brainer. I've tried several others and they've had their own individual problems. Otter brand is all I buy. Worth the price and you won't be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I am highly pleased with this phone case as I purchased it for both my son and I for our galaxy s8 phones. I had an otter box case on my galaxy s6 which I recently handed down to my younger son. The only con is that it's screenless unlike my old one and it's been a struggle to find the right tempered glass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is love at first sight !!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not planning on buying a new phone.but my husband seen this phone and I went home with it. It is awesome !!! So ladies if you want a new cell phone this is one time you need to have your husband go shopping with you. He may even want to have for him also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm highly pleased with this phone case as I purchased it for both my son and I for our galaxy s8 phones. I had an otter box case on my galaxy s6 which I recently handed down to my younger son. The only con is that it's screenless unlike my old one and it's been a struggle to find the right tempered glass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different, but effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, but does not come with a screen protector (extra pane) so your screen is "exposed". Otter box claims it still offers superior protection, and with this being my 3rd case from them I trust them. Important sidenote, the first 2 cases never failed me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job it was made for. Keeps the phone ports clean from dust.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slimmer design, but it doesn't come with a screen protector.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there bestbuyer,

      We apologize about any miscommunication concerning our screenless Galaxy S8 Defender. We sincerely feel that a built-in screen protector could hinder customers' access to the uniquely curved edges of the infinity display. We might suggest taking a peek at our separate tempered Alpha Glass, which adds a layer of fortified security. Feel free to check it out by following the link below, and ring up our helpful Otters at 1-855-688-7269 with any further inquiries!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox defender series cases on every phone I've owned for years now. They hold up great to everyday wear and even protect from serious stuff like drops. Buy with confidence, or don't and replace that pretty new smartphone the first time you drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for lazy man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and keeps it reasonably safe from incredibly destructive children. Perfect for a man who wants a sleek case & hates wasting precious time on install. Though my girlfriend (who is amazing btw) did install for me. Made the process even easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this case for my husband. He tends to be a bit of a klutz. It has saved his phone multiple times. A great addition id the clip it brings. The only downside is that it is pretty bulky and it takes away from the nice sleek phone he has. For the must part it a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but no screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case overall is good. Form fitting, well made, doesn't obscure the edge (too much). People who have purchased otter boxes for their previous phones will be disappointed there is no screen protector. As of time of writing (5-17-17) there is still no real premium glass protectors available either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I've dropped my phone a couple of times since purchasing the OtterBox case. No damage to the phone. I've had these before and they have saved me the cost of replacing phones. Have one on my wife's phone also. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for Samsung S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previously owning an Otterbox for my Samsung S6 I know the product was incredible. The S8 has a curved face and is harder to have a tight secure fit. This case works and after multiple drops it again has proven it is the best case in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the dawn of smart phones appeared on the streets our family uses no other case than the otter box defender- being clumsy and sometimes careless with dropping we choose otter box for the great durability and protection it orovides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't own a phone without an Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't own a phone without an Otterbox! The warranty and sturdiness of OtterBox makes this a no-nonsense decision. Can't beat the quality of OtterBox! Good price for the peace of mind and protection of the ever so expensive cell phones these days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gives good protection, does not include screen pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to past models but does not include the screen protector

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Jmath,

      We so apologize about any confusion caused by our new screenless approach to the Galaxy S8 Defender! We sincerely feel that incorporating a built-in screen protector over the beautifully curved display could diminish the overall experience for the customer, and that the best way to avoid this frustration was to forego the integrated plastic and provide a tempered glass solution instead. We would suggest checking out our Alpha Glass screen protector for an extra security option. Feel free to check it out via the link below, and give our expert Otters a quick call at 1-855-688-7269 with any queries!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a flip phone to this , thus the "fossil". There is not much that is intuitive with this device but when in a bind people at 'Best Buy' and Verizon got me on track. A lot of capability and a great camera. Hands free driving was great after my nephews girl kid got me connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on my S8 wireless charger, others didn't

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case comes with belt clip but best of all is works with the Samsung wireless charger, I don't have to remove it from the case. Others didn't work and I tried them right in the store but a Best Buy employee pointed me in the right direction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great. Has a clip that rotates attached to the cover for clipping your phone to a belt, pocket, backpack, etc. Use this case for work, walks, and hikes. Have yet to actually drop phone in this case, but it seems like it would hold up in a minor drop.

    I would recommend this to a friend