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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 2872 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,872 reviews
  • Rated 4 out of 5 stars

    Thin, Sleek, Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, otter box is very durable. And I need that with 2 kids that like to grab my phone. I am happy with this purchase as it is durable but still very sleek and thin. Doesn't look ridiculous in meetings. I wish it was more affordable though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it it supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits great on the phone. No issues with damage when phone was accidentally dropped on pavement from about 4ft height. Can't vouch for screen protection because it wasn't dropped on its screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this phone case! Plus, it seems very durable. Still trying to get used to the fact that is does not have a cover over the front of my phone like other defender cases; however, I am still very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have have had Otterbox defender cases for other phones, so i wanted one for my new Galaxy S8. I have 10 grandchildren and want to provide as much protection as possible. This is the most slim defender case I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always used otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the otterbox for galaxy 8 because i always used on my other phones which i have dropped many times and never had a problem with phone breaking .. just this one does not have screen protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has a great feel to it. The only issue I have is that the case for my S5 had the protector screen that covered the screen, this one for the S8 does not. I had to buy screen protector to go with it. Other than that its a really nice case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox, barely made a noise when I just dropped it in my bathroom sink lol. Wish it worked with my invisishield protector a little better though, it keeps getting pulled up on edges cuz of the otterbox seam

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case covers the entire for so that no damage will happen. For some reason though, the case attracts dust into the speaker. The warranty on the case requires some extra payment for shipping.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Steven,

      We're sorry to hear that dust has been able to infiltrate the defenses on your Defender series! This issue is pretty bizarre, since normally the case is able to resist all sorts of debris. If you haven't done so already, we would love to take a closer look, so please feel welcome to call our Otter investigators at 1-855-688-7269. They'll be happy to examine this further and find a permanent solution!

      Understanding your statement regarding the shipping and handling fee associated with our warranty program, we would only point out that the security of your device is our top priority, and we are merely trying to work together to achieve this end. Although we are more than happy to take on the responsibility of replacing the case itself, we think the cost associated with getting it to you is a modest investment to maintain peak levels of phone protection. If you have any additional questions or comments on this, please let us know!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Best case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with buying an OtterBox, if the store doesn't have a color you want buy it anyways then call OtterBox and ask for a color warranty exchange and then you only pay like 6 Shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, strong and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a new phone for husband. He has used this case in the past with great success so when we got his new phone we looked for another Otterbox for his new phone. IT's a great case, strong & durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been my go to for phone cases. I switched to a slimmer case last phone and the phone cracked. This one is great so far and I got it for 20 dollars which was a fantastic deal. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTER BOX need I say more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a believer in Otter Box for several years after dropping my phones on numerous sidewalks and no cracked screens. The one thing bad about this model is no screen cover as in previous versions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, I've Seen Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my S8 online and went to the local Best Buy to get help to program it, no one would lift a finger since I ordered it online and not in the store. That was the first strike against this device. The nearby Verizon Store helped me get up and running, they suggested a screen protector, Invisible Shield, Glass Curve $50. Well that makes all the icons on the side of the screen require lots of pressure to activate. Not a user friendly device unless you know someone that already has one and can work you through the fine details. My experience with my S5 was great, this S8 well, not so. Good luck if you buy one and hopefully the Staff at Best Buy is more helpful than our Santa Fe store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Only thing it's missing is the screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing stopping it from being 5 stars is that it doesn't have a screen protector built in like it did for the S6. And most hard, glass protectors won't fit. I still trust it to keep my phone safe even without a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Otterbox sets the standard for other cases to follow. I went with a different brand case when I initially purchased this phone, thought I'd try something different. Well, that was money wasted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this has nothing to do with Best Buy I'm curious why didn't Otterbox put a protective screen in this series. Curve or no curve technology is out there that can protect this phone on alk sides. Otherwise it's a great case as always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I am able to wireless charge phone without taking out of case or rubber jacket. I wish they still had the plastic screen protector included, however I am able to use a screen protector in addition to the otterbox case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my samsung gs8 is a great phone, has everything in in that I need and more. the price was great and my plan is reasonable. The phone is stylish, looks great and works great. The camera is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what is always possible when it come to Otterbox. Especially since this was on sale it truly by all means make a huge difference, and considering it was for my mother S8 help at the right time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! It's a bit difficult to put on because the rubber is stronger and not so flexible, but that's why we boughr it. The belt clip is removable so good for on a belt or in a pocket.

    I would recommend this to a friend