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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,070 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product for the protection of your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used OuterBox for all of my phones and this one seems good although there is no cover for the face of the camera apparently due to the curved edges of the phone glass. This one does appear to be a little difficult to place into the holder but am hoping in time it will fit better. The price was competitive so no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good.its protect my phone.i get a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Clean look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone well. Would buy again if I needed too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Good protection for the phone. Like the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always use this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone we have had has been purchased with this option. When we trade them in or sell them after an upgrade, people marvel at the condition of the phone. Don't even walk out of the store without one of these for your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy and yet classy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S9 is well protected from accidental dropping and bends

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Fits snugly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snugly on the new Samsung S9 and it grips easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox is a good brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first OtterBox hope it lives up to the reviews they get.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but very difficult to insert phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection and convenient carr for phone

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a screen protector still it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the Galaxy S9 and was looking for a case. Best Buy had this for half off and it is very nice to have. The case is rugged yet doesn't add any noticeable size or weight to the phone. I am very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is very sturdy and I like it very much. The only negative I have is that I must remove it from my cell phone so as to charge the phone in my car using the wireless charger. The Otter Box blocks the charge, and removing it from the phone, which then allows the wireless charge to complete, is inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Best case available

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection. Clip holder not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the otterbox defender series. Protects well against drops. My only issue is the clip holder does not accomodate thicker pant belts so it tends to come loose and the whole unit falls to the ground. I think the defender case for galaxy s7 was better

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Edgalaxy4life,

      We're glad to hear that this Defender has hit a home run in terms of protection for your Galaxy S9, and we apologize that the belt clip is just a little too small for you! We'll gladly take this feedback and pass it along to our product design team for future consideration. In the meantime, if you have any additional questions or comments, please don't hesitate to call our friendly representatives at 1-855-688-7269, and they'll always do what they can to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are very tough and I'm sure they protect the phones very well. They are a bit difficult to take off and put back on but that's a good thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super durable case. Wish it came with full coverag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Otterbox phone case for my past 2 phones before this one and swear by them. They are strong durable cases. My only problem with the Defender Otterbox for Galaxy S9 is this is the first time it hasn't come with a full coverage case which makes me worry a little. But so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protect except for accessing ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am satisfied with my case. The one significant complaint that I have is that it is difficult to open the covers such as the one to the charging port. Another issue is that the phone seems a bit warm in the case during use, but I do not know if that is a danger or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good So Far

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good case so far. I haven't had any issues with it. I also haven't dropped it or anything so I don't really know how well it will hold up.

    I would recommend this to a friend