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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,070 reviews
  • Rated 4 out of 5 stars

    Can be hard to get phone in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a slight case of carpaltunnel so the tight fit made it harder to get the phone in the case the belt clip has a tendency to lock open and come off good thing it's rugged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used defender cases for as long as I've had a smart phone. Never have been disappointed. Protects great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the case on sale. Great quality. Completely s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More slick design than previous otter box products owned, without compromising quality. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great protection from bumps and drops. Excellent protection of ports from dust and debris as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, try to find on sale as they aren't that much superior to other items but a bit tougher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as the old Defender case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this new Defender case no where as much as the old model I had on my S7 and older phones. This new model is not as bulky but with that not as much protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how tough these cases are and have used several versions over the years as I upgraded phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone and has the belt holder. Used Otterboxes on my last 3 phones. They always did the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good it can take a beating, I've drop my phone several time and phone came out unscathed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up well, My phone has already fallen at least a dozen times and no issues. Solid product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone feels secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is very dependable and. I'm happy with the purchase. It's worth the money to feel secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted 2 years drop after constant drop. Phone is still undamaged lime new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone protector you should always buy one when you get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love otterbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otterboxes. Great quality, and they stand behind there product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one for my S 8. It's still in great shape. Samsung changed the location of the outer buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us who work outdoors this is a great sturdy product.though the clip is a little stiff.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I think Otterbox, I think the best in cases. Well not on this case (pun intended)! While it did protect my phones screen, the back side of my phone had a cracks that I didn't notice until I inspected my phone. It was very disappointing considering that the backside of a phone has the most coverage and was the only part of my phone that experienced damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case & the color, I bought the blue and it is Much cuter in person and Very durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So strong and durable I got it with the last 2 phones and will on the next one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked well for a while.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this case for 5 months now, and about a month ago the rubber outer section became loose on the plastic skeleton. And now the rubber seems to be deteriorating to the point where the protective charger and headphone jack covers are coming apart every time I open them.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Behr,

      We're sorry to see that this Defender rubber silicone is having trouble staying strong in the face of device dangers! Our tough Otters would love to get your protection back to peak levels as soon as possible, so please don't hesitate to give them a call at 1-855-688-7269. They'll process a warranty claim and send you a resilient new slipcover in no time at all!

      Cheers,
      OtterBox Customer Service Team otterbox