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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,070 reviews
  • Rated 5 out of 5 stars

    Awesome for purple lovers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited they made a case for my phone in purple!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects the Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does protect the phone, but I do not like how bulky It is. If you are a lady this is going to be hard to slide into your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love otterboxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used otterboxes since I got my first smartphone and I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I be dropped my phone tons of time and this case is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case i don't have any complaint about this case, i recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sturdy Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for construction and rough use, it might not be great, because the front is not covered. That is the only reason i didn't give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy case and protects phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice works great. Tough and effective. They have improved this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Color was spot on. The case works amazingly and protects my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    It's an OtterBox.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok case, just a little too expensive. It doesn't come with a screen protector either.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Damion,

      We apologize this case hasn't been checking off all your boxes! We decided to fore-go the built-in screen protector to allow direct access to the curved display. Rest assured, this screenless version still passed all our required tests to earn its Certified Drop +Protection rating. We are confident this case should safeguard your investment for the long run.

      If you're still looking for an extra line of defense, we make a great tempered glass screen protector. Please feel free to check it out here https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219387.p?skuId=6219387

      Should you have any further questions or concerns, please don't hesitate to give us a call at 1-855-688-7269 and we'd be happy to chat!

      Cheers,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and Best Buy price matched Amazon saved me over twenty dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slimmer than most protectors but I feel it is stronger for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needs this level of protection and it works well for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Otterbox covers are always very sturdy and protect The phone

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    No screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been very happy with prior Otterbox I was very disappointed with lack of screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always bought Otter never a disappointment glad I did and you will too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is low profile and has great drop resistance. No breaks after 3 drops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and items available as needed to help and give prime information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my mom and although, i have a different color, we love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I need for work and the kind I like with the clip.... seems sturdy enough except the bit of give when unhooking from the holder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great choice if you are tough on you phone. Proven itself many times.

    I would recommend this to a friend