Customer Ratings & Reviews
- Model:
- 50496BBR
- |
- SKU:
- 6196538
Customer reviews
Rating 4.7 out of 5 stars with 1070 reviews
(1,070 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Case's protective qualities and how well it fits the Samsung Galaxy S9. Many appreciate the ease of use and the case's grippy texture, while some find it a bit bulky. A common complaint is the lack of a built-in screen protector and the difficulty some users experience with the port covers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 5 out of 5 stars
Great case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone snaps right in place. Small so less bulky than N other cases. Dropped phone once worked as expected! Nice kick stand.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Cons mentioned:Bulk
Rated 4 out of 5 stars
Solid Protective Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case to protect my new S9 Phone since my last otterbox case never failed me. It's not as bulky as the S6 otterbox and the plastic doesn't have as much grip to it, but so far it's been working good.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Cons mentioned:Screen protector
Rated 5 out of 5 stars
Seems smaller than last models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact it has no screen saver. Seems less bulky than previous otterbox defenders, although the phone is a little thinner slso.
This review is from OtterBox - Defender Series Modular Case for Samsung Galaxy S9 - Blue/Beige
I would recommend this to a friend - Cons mentioned:Screen protector
Rated 5 out of 5 stars
Love Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently good over the years across multiple models. Wish it came with a Gorilla glass type screen cover but good otherwise.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Otterbox is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously I drop my phone all the time and the Defender series of Otterbox is the ONLY things that saves it. Plus this purple is cute.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Love the new Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Otter Boxes, But they would be a lot more fun with more of a pattern selection! As far as protection they are the best!
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I trust my phone is safe in it. I wish there were some sort of screen over the speaker port because it gets dusty where I work. I will be spending the money to get a life proof case which is better sealed.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
great case and has style and color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love otter box cases and was hesitant due to this not having a protective cover but it's awesome, dropped my phone and not a scratch.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Tough Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always purchased Otterbox cases for every phone we have ever had. Knock on wood, we also have never broken a screen.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Awesome phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work on farm, bump into gates all the time, drop my phone on concrete, phone is perfectly fine thanks to the otterbox case
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Solid Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the most glamorous case, but it does a great job of protecting your phone. It’s the perfect case for a klutzy person.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Tough as nails!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my new Otter Box! I have already dropped my phone and it totally saved it. Already proved to be money well spent!
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
ugly color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the otterbox but its an ugly color to call purple bought it however as they had no pink or "pretty" colors and wasn't taking a chance on the NEW phone since they are so slick without cases
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color. Glad I purchased this for my phone since I've dropped it several times without any damage.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Wouldn't have a cell phone without one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On several occasions I have dropped my phone and without the Otter box, I am sure the phone would have been destroyed.
This review is from OtterBox - Defender Series Case for Samsung Galaxy S9 - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great Car for a Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this case... she likes the feel of the case and also feels confident it will protect the phone in a fall or drop
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great protective cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otter is a very good phone cover and protector has good cushion 4 absorbing impact and protects against the elements
I would recommend this to a friend - Cons mentioned:Screen protector
Rated 4 out of 5 stars
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox continually lives up to their standards for durable cases. This case has a good feel and good protective qualities. This case would have 5 stars if it also included a built in screen cover.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Good protection for everyday life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the otter box products but I would love it more if it came with a front cover instead of just having glass sheet protector
I would recommend this to a friend - Cons mentioned:Screen protector
Rated 3 out of 5 stars
Not as good as previous model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two of these cases previously and this one had no screen protector. I had to buy that separately. Plus the sides do not go up higher than the screen, So if you put the phone down on the screen, it touches, instead of just the sides of the case like the old model. This might have something to do with the screen now being curved towards the side of the phone. I guess I have to keep this until I can find something else that protects the phone better.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi RHD2,
We're sorry to hear that you're not falling in love with the Galaxy S9 Defender series! This case was intentionally designed to offer the perfect balance of superior security and full device functionality. Rest assured, the unit is still extremely protective, and we trust that it should keep your phone safe for a long time going forward. If you have any additional questions, please feel welcome to call our cheerful Otters at 1-855-688-7269, and they'll be happy to chat!
Sincerely,
OtterBox Customer Service Team






