Main Content

Customer Ratings & Reviews

Your price for this item is $90.99
The comparable value price is $129.95

Customer reviews

Rating 4.1 out of 5 stars with 127 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series for Apple iPad Pro 13-inch (M4) and Apple iPad Pro 13-inch (M5)'s protection and fit, with some appreciating the inclusion of a screen protector. However, some customers have expressed concerns about the stand's quality and the added weight to the iPad. There are also a few comments on the build quality and the pen cover's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 127 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Could use a redesign

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection. this case does a good job of protecting my iPad wish it was thinner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection product on the market

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is the absolute Best Buy for your buck. It comes with a top opening hatch so you can easily charge your Apple Pen without having to remove the case. There is a mount that comes with it which attaches to the back of the case and around the corners of the screen. This mount has a sliding mechanism, which makes it easy to set your iPad up for handless viewing. The case is a snug fit, which allows ultimate protection from cracks and breaks, if dropped. The OtterBox is by far the best protection for all of my Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stick With The Pro

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I went with the 13" pro version. Although I think Apple is always overpriced, stick with the Pro version with keypad. I view construction drawings ever day and this device makes it so much easier for me to to my job. I've tried the Samsung equivalent and there's just no comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Pen cover

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1 small concern was the pencil holder it seemed flemsy at first but once i got it to click in properly its been fine. Might have been due to shipping. Other features are fantastic like the removeable hardshell clip with the stand. Keeps the low profile of the iPad. Great protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice selection for IPAD Pro 13 Cases

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice selection for options to choose from for Apple Ipad Pro 13 in. I had forgotten to look for this when getting the IPAD for someone who is hard on ANY items. This gave me the piece of mind that the IPAD would be safe and secure. We have purchased OtterBox for other items, so was confident this would be a good item for this use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    otterbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the IPad. Only issue i have with it is the stand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I-Pad High Level Protection? Otter Box Defender!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with Otter Box as a protection for my iPhone, so when I ordered my new iPad Pro I bought the Otter Box Defender sight unseen. Good move! The Otter Box was quite different than the cover I had for my older iPad Pro, so it took a minute to figure it out. Once I did, Boom! I love it! Military grade protection and easy to use! I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Otterbox case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for the iPad if you use it for work outdoors! The stand did break on me though. It was already broke after purchasing from the store. About to start the lifetime warranty process now!

    I would recommend this to a friend
  • Cons mentioned:
    Build quality, Weight

    Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry, but I hate it. The cover adds a lot of weight to my iPad. The worst part is that I don’t know how to use the cover. I was never sure I had the four pieces on correctly. I wasn’t sure how to even use it to make my iPad sit up. I even took my iPad and cover back to Best Buy and asked one of the Staff to show me again what to do. I thought I understood but the next day, I was still confused. On top of that, the hard “plastic” material is not pleasant to touch, and I had to use so much strength to arrange it properly that I was afraid I might break it, though I knew from the manufacturer’s information this was not at all likely to happen. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are glad to hear that the retailer helped with this issue. OtterBox

  • Rated 4 out of 5 stars

    Durable Cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover and very durable. However the Apple Pencil does not work with this case on the IPad. I would not have purchased this cover had I known.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Fast with Clarity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast system. Great clarity on the screen. Great deal of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has definitely changed the way i feel about protecting my devices I’ve always been a fan of otterbox so i already knew i would get my moneys worth with this purchase. Glad you guys had it in stock. Really works and has a pencil charging section also no disappointment here.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPad case. It really protects the iPad nicely. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Otterbox iPad cover

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a great product but I returned this iPad cover because a bit to bulky for me. It was also one of the most expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case cause my son it’s always breaking stuff so I hope this case works lol

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender Series for IPad Pro 13"

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector and multiple viewing configuration

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The condition of the case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think a this case is very beautiful and very solid I believe the this case is very good protection for my iPad Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pleased. Which it could be paired with a screen protector that isn’t plastic and not built in. They don’t protect anything other than that it’s good

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the stand at first. It's a little flimsy and I thought I might break it trying to adjust it but it has held up.so overall it's a good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Give great coverage to my iPad and I love that it has lanyard straps for me to be able to sling the iPad around my shoulder for the work I use it for. The built in screen protector is typical Otterbox plastic but does an alright job. Not sure if possible but I'd remove it in favor of a glass protector

    I would recommend this to a friend
Sponsored