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Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.1 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series for Apple iPad Pro 13-inch (M4) provides good protection and fits well. Many appreciate the inclusion of a built-in screen protector. However, some customers find the stand to be of lower quality and mention that the case adds noticeable weight to the iPad. There are also concerns about the build quality and the pen cover's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 111 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it high quality makes me feel safe on the go with my ipad

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a safety feature. It helps keep all my devices from breaking after a fall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for that price extra layer of protection.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    So disappointing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used otter box cases in the past and I am disappointed with the quality and stability of this one. The Apple Pencil slot is already won’t click back into place, the stand itself is cheaply made. The rubber around the outside of the case is already peeling, and I’ve had this for less than a month. I really wouldn’t recommend.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Ipad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large clear screen, works so well for an artist. Must better than our regular Ipad that we also loved. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is sturdy, well build, and will do a great job in protecting my I pad,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defender review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally didnt care for the case you couldnt keep the screen clean no matter how careful you were. Dust and hair and dirt kept getting under the screen cover no matter how careful you are. The back cover was a pain to constantly have to change around to safely transport the tablet. However the stand felt good and stable when it didnt stick.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 4 out of 5 stars

    Not all the way there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth using IMO with the plastic screen ripped out cause it’s too reflective/intrusive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new iPad; it has so many features that my old one doesn't have. I love how I can write with the Apple Pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Overly priced protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was all in for outter box cases. Currently use it for my phone but recently got one for my ipad pro 13 case and finally understood that i can get the same exact protection for my devices for more than half the faction of the price even when their on sale. Amazon!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are so glad that you are able to find great sales through other retailers and also that you got great protection for your device. If we can help with any question please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPAD Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is a great investment for your iPad Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service but product needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will once again tell you that I was absolutely pleased with the service and the fact that I got it very quickly, But the directions from the manufacture for the installation were incomplete and very vague. I realize this isn’t your fault but the purchaser should let the manufacturer know that this is a problem thank you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Outterbox case for ipad 13 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional love it the case fit perfectly and would definitely recommend it well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased an iPad 13 and was recommended getting an OtterBox to protect it. After having it only one week I dropped the iPad and there was not a bit of damage.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome protection for your new Ipad pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, after having it for a few days it actually slipped off my chest onto the floor. Absolutely no damage to the iPad, it’s a little heavy, however l would recommend it to everyone with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE me some OTTERBOX...!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the BEST case you can purchase for your iPad... Too valuable of an item NOT to get this product...! if you buy anything else you're taking a chance.. Get it NOW...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Apple IPAd Pro 13-inch M4-Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have this case for my device. Glad to have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to protect IPad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased this item every time that I’ve upgraded my iPad and it’s been an A1 item for me since my first iPad in 2016

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 2 out of 5 stars

    The stand will break within weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, everything has to work. Unfortunately, it doesn’t. The stand is so flimsy that it will break in a few weeks. I should have listened to the other reviews.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sals cover

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing protección and very nice looking cover to protect my iPad love it

    I would recommend this to a friend