Customer Ratings & Reviews
- Model:
- 77-95232
- SKU:
- 6580002
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Defender Series for Apple iPad Pro 13-inch provides good protection and a secure fit. However, some customers have expressed concerns about the build quality of the stand and the added weight to the iPad. Additionally, some users have mentioned issues with glare from the screen protector and the functionality of the pencil holder.
This summary was generated by AI based on customer reviews.
Peace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Product for the Pro, definitely necessary
I would recommend this to a friendOtterbox for iPad pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable my dogs knocked iPad on the floor didn’t break at all
I would recommend this to a friendLove my otterboxes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not yet used this product with my new IPAD pro. I’ve always used otter boxes to protect my iPhones and IPads.
I would recommend this to a friendEXCELLENT CASE - WORTH IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY STRONG AND STURDY CASE. OTTERBOX IS THE BEST CASE FOR ANY ELECTRONIC DEVICE.
I would recommend this to a friendCover ipad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the durability and accesible use of ipad tablet
I would recommend this to a friendgood item
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best technology ever, great purchase for the price.
I would recommend this to a friend- Cons mentioned:Build quality
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case feels loose and cheap especially for the price I paid and expecting to fully protect a $1000 product I am disappointed I would return.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Max
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox for my iPad are essential for my use like the stands
I would recommend this to a friendBest Protection for Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a new otter box with every iPad. They have saved so many from breaking over the years.
I would recommend this to a friendgone with the wind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much and many pieces to assemble. renders the magic keyboard useless
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Please reach out to our Customer Service Team and we would be most happy to troubleshoot or assist with installation instructions!
- Cons mentioned:Build quality
Otterbox cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best that Otter has on the market. Plastic syand broke as the tech was installing it on my ipad
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
- Cons mentioned:Build quality
Breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just after a month and a half and the stand broken
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
iPad Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Couldn’t be happier. Would buy again!
I would recommend this to a friendAll functions do not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control button doesn’t work I have to take it out of case to turn volume up or down
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the volume control button is not functioning correctly on your Defender Series case. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality. Easy to use. Durable. Funtional. Good looking.
I would recommend this to a friendPoorly made product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a poorly made product. The stand that is supposed to support it standing up Broke on one side with in first 30 days.The other side broke with in 60 days now only lays flat on the table. Unfortunately it was a big waste of money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Ipad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very nice. I recommend it to anyone.
I would recommend this to a friendOtter ipad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. Very difficult to use. Part of it did not work properly. I was very disappointed because I like my iPhone otter cases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Lack of CUSTOMER SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get me wrong I love OtterBox. But today Best Buy lost a customer who was loyal from 2010. They shipped me this product. Someone had opened the bottom of it pulled it out scratched the plastic cover. I cannot return it. They don’t care if you have Covid for 3/4 of a month I was told by a supervisor I should’ve had someone take it back for me. BBB HAS BEEN CONTACTED.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Utterly useless Otterbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case broke within 2 months. It no longer works as a stand/support so I have to lean the iPad on something when watching. Do not buy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!