Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the exceptional protection this case provides for their devices, frequently noting its sturdy quality and perfect fit. While users appreciate the comfortable grip and aesthetic appeal of the product, some have expressed concerns regarding its weight and the inability to use wireless charging. Additionally, a few customers mentioned that the price point is higher than expected and noted the absence of an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 556 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Top notch protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is on top of their game when it comes to protecting your devices!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Black was a better color for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an OtterBox Defender user for years I didn't think twice about ordering a new case online. The Forest green color, however, did not match well with my now always-on Home screen so returned to Best Buy to exchange it for a black one. In the store I also compared the Commuter and Symmetry cases but opted for the more protective Defender. Interestingly, the black case in my hands had a better grip. Cudos to Best Buy for carrying such a great selection of cases for the new phones.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Sturdy case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case. Easy to put on. Slim enough that is does not take up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    JR

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Had this on my last iPhone and love the case. Don’t have to worry about it slipping out of your hands

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    iPhone Otterbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone Otterbox is very sturdy and protects the phone well. It makes the phone easy to grip during use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, a good purchase. Durable, easy to use, protective, A bit costly, but lives up to expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    iPhone protective case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case, good protection, good grip, and a nice case to support it on your belt

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone case definitely is protecting my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always durable protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been purchasing OtterBox phone cases for iPhones for several years. I drop my phone more often than I’d like to admit…these cases, including this one for the iPhone 15 Pro Max have yet to let me down. They are extremely durable and the dual layer protection is the best I’ve ever seen. They also work perfectly with the OtterBox screen protectors. It does make your phone a bit bulkier, but if you don’t mind that, then this case is about perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite cases for my phone second time purchase I would like more color options

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell phone protector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on. Protects as advertised. Still allows For charging while on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best case worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands favorite cases esp working in a field of which it can easily be broken.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best grade phone protector. otterbox

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and protection. Otter is the best protection for the iphone in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    15 years later - so far so good!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people but those less expensive covers for the huge investments. Some say because they have insurance etc. But news flash - your insurance will cover, pay a deductible and lose value since the replacement parts are not original. Using otterbox has full protection and of case not manipulated and phone gets damaged - receive a new one - all original parts. No brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox cases

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a good quality and I like it and I dropped my phone five times and protected it so it’s a good case definitely and protected recommended

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case! It holds up, it doesn’t slip. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good case, doesn’t really support wireless charging but if you place it just right it will work just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case Protection

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has held up and provides the protection as aspected for me. Can't say enough for the Otterbox Brand, it holds to dedicated purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly, great product. Protects phone extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best you can get.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can get in protecting your valuable investment. I have never been let down and never damaged any of my iPhones. Sleek great looking not bulky. I use seamlessly with glass screen protection. All phones I turn in are in absolutely excellent condition with not even a scuff or scratch after many drops.

    I would recommend this to a friend