Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1013 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers highly value the Defender Series Holster Case's excellent protection and secure fit for their Samsung Galaxy Note 5 phones. Many appreciate its ease of use and durable construction, while some find the case bulky and the screen protector a point of concern. A few customers also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,013 of 1,013 reviews
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case work for me I install Carpet and the phone stays on my side does not fly off when Stretching

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    PROTECTED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is the best!!! I have had many different phone cases, and they still damaged phone when dropped! This case has protected my phone from drops on concrete and ceramic tile! a great product worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great heavy duty phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well since my phone is often dropped, sat on, and treated roughly. I can still use all of the phone functions while keeping my device protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter box is great for my factory job. The protection is great and the black color helps cover the dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box. I believe it is one of the best cases on the market. Best investment you will make

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protector for busy people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on the run, now my phone can go too and I don't have to worry about damages.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is does what is say protect the phone ...2- thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone many times and this case has saved it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone cover. Protects the phone just as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case protect my phone on a daily basis.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Case won't allow a wireless charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is much smaller than the past cases I had from them which makes it nice. The major problem is the thickness makes it so the wireless will look like it is charging but does not allow enough voltage to actually charge the phone. It is a nice case if you don't plan on using the wireless charging

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Jerm,

      We’re sorry to see that you’re having some trouble with wireless charging while using the OtterBox Defender. As long as you are using a Samsung branded wireless charging pad, you should have no trouble utilizing this great function. If you have a third party charging station, results will be unexpected because they may be using an alternative technology. If you have a Samsung Wireless Charging Pad, go ahead and give our friendly Otters a call at 1-855-688-7269, and we’ll be happy to put you through to one of our technical specialists who can help troubleshoot this issue for you to get your gear amped up and back in action!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Awesome case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live a rough style life this case is perfect for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was okay, it didnt last very long before the screen started to come off the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi edmo8,

      We’re sorry that this Defender case didn’t go the distance. This is not typical and if you still have it we will be more than happy to help out! Simply give our friendly Otters a call at 1-855-419-7417, and we will get you set up with a warranty replacement.

      Cheers,
      OtterBox Customer Service Team otterbox