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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1013 reviews

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96%
would recommend
to a friend

Customers are saying

Customers highly value the Defender Series Holster Case's excellent protection and secure fit for their Samsung Galaxy Note 5 phones. Many appreciate its ease of use and durable construction, while some find the case bulky and the screen protector a point of concern. A few customers also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,013 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection, nice.color and amazing safety.!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only case I will ever buy for my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is worth every penny.Keeps phone safe from falls and dirt, and warranty is excellent with Outterbox

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    too Clunky and the cover was not detachable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the size of this cover nor the fact that it had a built in screen that did nothing to protect the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case prevents scratches and cracked screen. Clips seem to break other than that will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to protect your phone with a good case, I would recommend buying this one. It defiantly protects you phone from drops. My dad needed this since he tends to drop his phone. His old flip phone was dropped periodically without a case and it survived, however smart phones are not as rugged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case offers great protection but is very large. Not very convenient for women who carry small purses.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Pricey item for so-so quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband because he wanted a case with a holster. The plastic screen protector bubbles out and makes it very difficult to use the touchscreen. I owned an OtterBox in the past and the outer rubber case stretched out of shape in one corner. I currently have a LifeProof case on my phone and I'm much happier with it. A little pricier but worth it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi gumpysmurf,

      We are sorry that the screen protector on this Defender is bubbling out. This is not at all typical and we certainly want to get this fixed.

      If there is ever an issue with one of our products we sincerely want customers to reach out to us so that we can try to make it right. Feel free to give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement set up.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Nothing compares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using otter box products on all my phones since I can remember. I bought another company's case, (I won't mention life proofs name =p) for my wife's phone and even she agrees that she made a mistake. Otter box has no competition in the world of cases and you can't beat thier warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only down fall is you need to cut the rubber away from the charger port or risk it putting to much pressure against the cord and causing damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protection. Outer cover for screen is a little loose but it is overall a very good case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes great products. This is no exception. It keeps the phone and screen protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work in some serious condition and protects the phone exactly how it is suppose to

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great phone case but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some how stuff gets stuck under the protective screen, I am not sure how it happens...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid Otterbox user/fan. I buy this specific brand of case for all of my electronics that can be fitted in a case. This is my second one for this phone, my job requires me to use my phone and it would get destroyed without the Otterbox case. Great products!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good protection for your phone, just doesn't stay in the pocket clip very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned first one did not allow off and on function to work on phone. Replacement was better but not great to turn phone on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cell Phone Case out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years, my phone looks brand new. No scratches, nicks or dents and after dropping it a number of times, no broken screen. I even dropped in a puddle and having retrieved it quickly, no water damage. Otterbox is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Not impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives your phone adequate protection, but the built in screen scratches and marks up easily. Case is so thick, I can't use the qi charging pad...too much of a pain to take case off each time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used otter boxes they are a bit pricy but great for the money

    I would recommend this to a friend