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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1013 reviews

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96%
would recommend
to a friend

Customers are saying

Customers highly value the Defender Series Holster Case's excellent protection and secure fit for their Samsung Galaxy Note 5 phones. Many appreciate its ease of use and durable construction, while some find the case bulky and the screen protector a point of concern. A few customers also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,013 reviews
  • Rated 3 out of 5 stars

    great case, very very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case but the only reason I bought it is because it was the only thing available since the phone is brand new

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Guy,

      Completely understand your apprehension based on price, but we have full confidence that you will find the cost is well worth the maximum protection you’ll get with your new OtterBox Defender for the awesome new Galaxy Note 5. If you ever have any questions or concerns with the case, please feel free to reach out to our friendly Otters at 1-855-688-7269, and we’ll always be happy to help!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped phone and screen protector on phone cracked but not phone screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case gives my phone good protection.. Does what it is made for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case really does its job to protect my cell phone from drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great for protecting your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Keeps my phone safe from damage while on job sites.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case provides great protection for my phone. Keeping it safe.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    A little bulky but has done the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OTTERBOX IS A LITTLE BULKY.I THE WAY IT IS PROTECTING MY PHONE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great color and product was made well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little too bulky for me. Love the color tho. Wish they had this color in the defender version.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi KayB,

      We’re sorry that the Defender is a bit too bulky for you. It is a delicate balance creating a case that isn’t too big but will still protect your phone. If you ever have any questions please do not hesitate to contact our helpful Otters at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Protects the phone great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box I have had one on every phone I have ever had and never had any problems with none of them I might break the belt clip and scratch the screen but their warranty program replaces them in a timely manner

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality build not bulky. Good way to protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter fits my new phone perfectly and love the no slip grip!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection of the screen from breakage and scratching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ExcellentCase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because I broke my previous note and the case has done the job perfectly. I drop my phone all the time, but it has no damage due to the case, and the case hasn't broken either!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for Samsung phone. Really protects phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 15 year old. It protects his phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,i've had no problems at all,...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Defender. It has taken beating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have beaten my defender badly. It still holds up. The clip got caught and it snapped when I gave a pull. My fault completely so I had to get this new one. Defender will go on my next phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. I didnt expect anything less from Otter Box. Sturdy and can handle anything. My two year old daughter has already slammed it, dropped it and threw it and nothing happened. Love Otter Box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my wife. Absolutely no complaints. That means a lot. I have used her phone several times since buying this case. I can use the stylus and all phone operations are normal. Great case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have is dirt getting under the screen making the phone look dirty

    I would recommend this to a friend