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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1013 reviews

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96%
would recommend
to a friend

Customers are saying

Customers highly value the Defender Series Holster Case's excellent protection and secure fit for their Samsung Galaxy Note 5 phones. Many appreciate its ease of use and durable construction, while some find the case bulky and the screen protector a point of concern. A few customers also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,013 reviews
  • Rated 2 out of 5 stars

    Ive Had Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox for more phones than I can recall. This one by far seems to be the flimsiest one. The outer shell seems to fit fine. Its the inner plastic case that is an issue. It is very loose around the phone instead of being tight. When you are on a call you can hear the plastic pieces moving because of this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Byrds6,

      We’re sorry that this Defender is not fitting as well as it should. As you know it should be a tight and secure fit. Please call our helpful Otters at 1-855-688-7269, and we will be happy to get you set up with a warranty replacement.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously bought a pink one, lasted me 1 1/2 year... thought it was expensive but it's worth it. So many times my 3 year old would throw my phone and never crack ...awesome product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be better I don't like that it has no plug or cover for the s pen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great! This is the second one that I've bought for my phone. After 2 years the other one wore out but it saves it's purpose we'll as my phone still looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-built product. They stand behind their product the warranty is excellent. I only wish they were a little cheaper. If they came in a multitude of colors it will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is the best on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone was the note 4, with the commuter series case, and saved my phone several times. TheOtterBox Defender Series adds a stronger case, and comes with a belt clip/kickstand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Overpriced and overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely haute this case. For the price, I expected more. It allows diet and residue between the shield and the phone. The sensitivity has lessened with the case. You have to touch the screen multiple times to get certain actions to apply. The pros are that it is a heavy case to protect the phone if it's dropped. It covers the corners well. The screen appears to be covered well but considering there is a gap I'm not sure how well it will hold up if it's dropped. Overall, I'm personally very displeased wity the purchase.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Rainyday,

      We’re sorry that this Defender is hindering your touch screen sensitivity and that dirt is infiltrating under the screen protector. This is not typical and we definitely want to help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get you set up with a warranty replacement.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    These are great covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen a lot of people using this type of phone covers. This is the first time buying one. Works great for someone who is always on the go, with school and work. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: this is very sturdy and has save me from repairing my phone many, many times. Con: after two years the rubber slightly gets stretched so I just bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this defender series of OtterBox. I bought this on the replace my old one. The only setback is that the rubber starts to lose its form after some time.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey if you like it buy it me I thought it was too bulky and I didn't like the plastic screen protector it came with it so I went with the Commuter Series Case and the glass invisishield and I think its way better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    May save your phone from breaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this before, on my other phone. So just had to get it for my new phone. Also, it has a texture that keeps it from slipping out of my pocket as easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox cases are very reliable and sturdy cases for cell phones. I have had them in the past and am very satisfied with the way they protect my device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover for the price. Recommended for friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox brand. I have had one with all my phones. I only disappointment is I can't charge wireless with my Samsung wireless charger. Bummer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone a lot and in fear of dropping it. These cases, and I have used them for years, always makes me feel secure about any reasonable accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your new device to last a long time then I recommend this, it takes a beating and keeps your phone protected every way possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well like everyone else I dropped my phone by accident a couple time and there was no damage to the phone what so ever works great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped phone several times and no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I had got this when I got my phone instead of cheaper knockout version of otter box. This has been a life and wallet saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my worn out defender caes with the same quality case. Heavy duty case has saved my phone several times aftèr dropping.

    I would recommend this to a friend